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This was a great car rental , the host was really helpful in accommodating my needs. Accessing the car was also very easy ! I will definitely rent his car again !
Tianshuang runs a professional car rental operation. The cars I rented were of high quality. Tianshuang was flexible and was able to accommodate multiple extensions on short notice. He offers multiple cars on Turo. This has the upside that if you need to extend and your current car is already reserved, he can likely offer a different vehicle.
I’ve only just started using this app but this host is by far one of the best host on this app. Highly recommend for anyone searching to rent a car.
I had a great experience with my rental, accessing the car was very easy , communication with the host was great! I will defiantly rent a car with him again !
Tianshuang did great! He took the time to explain nuances with an electric car, something you'd never get from a regular car rental company. The car was in excellent condition and a pleasure to drive!
I can't say enough great things about Tianshuang and the service he provides. I love the selection of cars, competitive pricing and the fact it's always hassle free. To anyone reading this review....Stop your search and rent from this guy. I've rented from several different owners and Tianshuang is the best on Turo! Thanks again for the great experience!
Not the type of review I ever wanted to post, but serves as a good "best practice for when life happens". I had an incident while on a trip...Nothing that was cause by the host. I won't go into detail, but I'll chalk it up to wrong place, wrong time. I contacted Turo and Tianshuang to make them aware of the situation. I'm sure he wasn't thrilled with the phone call, but was polite, respectful and thanked me for the call. I would advise anyone who finds themselves in a situation to put yourselves in a the hosts shoes and think to yourself "if this was my car would I want the client to call me". I've rented from Tianshuang for 6 plus months and from top to bottom...One of the absolute best hosts on Turo.
Tianshuang's service is first class. His communication is perfect and very fast to return texts, emails or calls. I normally rent from the largest rental car company but wanted to try Turo. I'm really pleased that I did namely because Tianshuang's cars are well maintained and he's very accommodating. I'm not sure why anyone wouldn't go to this service when in Chicago. I'm a believer.
Best Host I’ve Dealt With On Turo Hands Down. On Time With Everything, Cars Very Clean, & Accommodates Any Mishaps Immediately. Definitely 5 Stars !
The trip was Easy and convenient! He responds fast! The car drove great as well! No complaints. Will definitely rent from again.
What a pleasure Tiamshuang was to deal with! This was a last minute rental and her confirmed my request promptly. Pickup was easy - and I felt safe, even though I was on my own and it was after dark. I heartily recommend this Turo rental.
It was nice renting from Tianshuang. The car wes clean and the service was extremely good. I would recommend Tianshuang’s cars for everyone on Turo. 5 Stars bro 👌🏻
I've said or before....This is the guy to rent from. Great prices, clean cars and always great communication. He offers free pick up from ORD airport which has saved me close to $500 in having to Uber to pick up the car. Thank you again Tianshuang for another smooth experience!
A++ experience! Had a VIP client in town and T took care of every need, from remote hand-off to trip changes. Will rent again!
Tianshuang is my favorite renter. He is super flexible and easy to work with. All of his cars are well-kept and look exactly the way they’re presented in the pictures. If you’re thinking about renting with Tianshuang, do yourself a favor and do it.
Mr. T always is a great host and cars he provides are always clean comfortable and great trips. Highly recommend, will continue to use!
Awesome host. Super convenient and prompt. Has a great fleet of cars. Great prices. I probably will never rent from anyone else.
This my second car with Tianshuang, my experience is always wonderful, cars always in the best condition and I highly recommend his service.
Tianshuang has beautiful cars and is a great host! We have rented from him twice now, and will definitely rent again!
Hands down the best car owner on the site, very punctual, flexible, understanding, and has great cars all together.
Tianshuang is an excellent host. The car was perfect and well cleaned before I arrived to pick it up. I’ll be renting again for sure!
This was my second time renting from Tianshuang and just like my first experience with him, this one was also perfect and hassle free. I highly recommend renting from him. He makes renting a car headache free, fast, simple and his communication with you is unmatched!
He’s very professional and outstanding with communication! Car was clean and very well kept! I hope to rent from him again soon!!
Tianshuang was very professional and great with communication. The car was very clean and well maintained. He was very flexible and did whatever he could to make it the experience possible. Overall this was a wonderful experience and I look forward to renting from him again in the future.
Fast car, fun to drive, nice interior and the host made it easy to pick up and drop off, I'll definitely rent with him again
Third rental now and looking forward to come back. Same impeccable service. The alfa 4c is a one of a kind of a machine that will give you a real unique driving experience. 5 stars
I had a wonderful experience renting through my host, and will definitely be renting from him in the future. The car was fast and great on gas! Couldn't be happier with my choice!
I really appreciated Tianshuang in so many ways he let me extend his car with no problems, I will differently book with him again Thanks again
Wonderful experience with the car and the host very understanding and good communication willing to book his car on my next trip
Mason was an amazing guy! Quick response and gives very clear tutorial about the car. Loved every second of this whole Tesla trip , fantastic experience👍🏻👍🏻👍🏻
I didn’t rent this particular vehicle because of the lovely Chicago weather, but I wanted to rate the owner for being so responsive and flexible. We were able to rebook with a different car through the same owner that was better for driving in adverse conditions. Thanks so much for being flexible!
mason is a true professional. cars are always clean and running great. great communication and service.
It was an excellent trip with Tianshuang’s car. He is super friendly and flexible. We will definitely consider the car next time.
Thank you for letting me use your car I drop the keys off and yu will be hearing from me soon for more cars blessings to you brother
If you are interested in this owners car's, do yourself a favor and BOOK IT!! Every vehicle I have rented has been exactly as posted, he is a great guy who is very flexible with you as a renter! Everytime I'm in Chicago I will go to him... no questions!
Originally planned for like a week or less w this car. A couple times I kept changing the return date, and they was very understanding and flexible with it all. Ended up renting for like two weeks! Haha. I recommend renting this car for sure, or at least renting from them. When in Chicago again, I’m looking for these guys. Thanks again!
I loveddd the mini! It was so much fun to drive! So comfy and the heated seats in this Chicago winter is perfect! I would def rent this again!
Amazing car. Super fast communication with Tianshuang. Would highly recommend to anyone who is looking to get behind a v8 for a very reasonable price.
Car was great and owner was flexible with pickup and drop off. Convenient. Will recommend.
Tianshuang was very nice 👍🏽 and the work overall was perfect. Car wash fresh and clean. Rated 10 Thanks Tianshuang
This was my very first time booking a trip on Turo and it went very smooth. The process from booking to extending a trip was a breeze! The price for the trip was very reasonable and Tianshuang was responsive and quick to reply. Overall, it was my first experience and it was a good one.
PROS: Reliable car. No issues what so ever. Easy to drive. Good on gas. CONS. The sound system. No Bluetooth. Speakers have no bass. Aux cord input. (Must bring own cord) If music is not an issue for you.....disregard.
Very convenient and great communication. Super helpful and amazing having the delivery option!
What an AMAZING car. Tianshuang made the pickup process very easy and explained throughly how to use the car and it’s features. He was super helpful, his car was super clean, and he made my first Turo experience one to remember.
The host is awesome and let me change an early pick up time, I rented another vehicle from him before and I also loved it
Great experience renting again with Tianshuang, professional service deserves 5 stars
He really worked with me, I had the best experience, hassle free with him! Thank you!!
I REALLY love your Chevy Corvette!! The car was ABSOLUTELY beautiful, clean, and the price was GREAT!! Thank you so much!!
Very nice guy always helps me out when I’m late or need a car in a short time never gives me a hard time and I really appreciate all he does
Everything was quick and easy with pick up and drop off. He also was very flexible with my changes as far as trip details and had no issues. Would definitely recommend!
I loved this car and the owner was beyond amazing! I look forward to working with him again in the future❤️
Everything worked out great even with all the weather delays and flight issues. Pickup up and drop off were included which made it very convenient. The Jetta was clean and easy to drive. Would definitely rent from again. Thank you!
Tianshuang was very personable, professional, and flexible. My whole experience was a very positive one from the time I picked the car off to the time I dropped it off. Awesome car, awesome service. Thank you!
Everything was great from beginning to the end. This little Fiat 500 was perfect for Chicago traffic. You can't go wrong renting from Tianshuang.
Great vehicle and great renter. Was there when needed, and provided everything.
The car was clean and freshly washed. It smelled fresh and looked exactly like the picture. The host was also very professional and took many before pictures too
Easy to work with. Always on time. Compared to many other hosts. This guy is easily the best
Tianshuang’s Tesla model 3 was amazing! I highly recommend that you rent it! I had such a great time in it. Tianshuang also owns over 50 other vehicles also! I can’t wait to try some of his other vehicles. Thanks Tianshuang!