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1 of 10

Natalie’s

Volkswagen Passat 2012

SEL

4.7

(207 trips)

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

Volkswagen Passat 2012

SEL

4.7

(207 trips)

26 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

Natalie

4.8

Natalie
989 tripsJoined May 2019

Typically responds within 1 minute

Natalie has completed training on enhanced cleaning and disinfection practices.

Description

*Thx for choosing us! This car has leather seats, Bluetooth & an easy process to go with it. Please carefully read all of our info for a smooth trip, everything you need is in that info. Pickup info is sent prior to start time. Return info is sent after unless it is an airport delivery (sent a few hours prior to return). For a smooth trip start, please be courteous & do not reserve a trip in the middle of the night & have it start at 7am. -Our rental hours are from 7am to 10pm. We can still work with you if your return or start time has to be outside our hours (if so, message us info way in advance). If planning on extending trip, do so early. If unable to extend, someone else reserved it. “FAQs” & “Guidelines” have more info. If needed, bring a 12V to USB adapter/cord. -If it is an AIRPORT delivery, have your trip start at the next half hour after the flight’s landing time. However you arrive, go to the main domestic baggage claim area (north & south terminals are right by each other). Pickup & return areas are by the baggage claim (parking is $3-$19: if not ok with the costs, then please do not book an airport delivery with us). Please return car on time (not hours before) or request a change in the trip’s end time the night prior to return. -We also can deliver to an ADDRESS if it is within 10 miles of Lindbergh area. All trips: please leave glovebox contents there, be on time, drive safe & keep it clean, thx! :)

Features

Automatic transmission

Bluetooth

Heated seats

Keyless entry

Long-term car

Pet friendly

Sunroof

Leather Seats

Extras (4)

Add optional Extras to your trip at checkout.

Phone mount

—PHONE MOUNT *Need a phone mount? Keep our reliable $10 phone mount. Most states now have a hands free law, please drive & park safely.

US$10/trip1 available

Pet fee

—PET FEE *Want to bring your furry friend with you? Please put towels/covers on all seats. It is $10 but does not cover cleanup of fur, dirt, nor any damage. Please clean windows if any slobber & remove fur from carpet to avoid $150 pet cleaning fee.

US$10/trip

Prepaid refuel

—PREPAID REFUEL *Have a busy schedule? Then no need to refuel. $45 includes at least 3/4 to a full tank of gas at the start of the trip. Please return fuel on around 1/4 tank so we have enough to drive it to a nearby gas station.

US$45/trip

Unlimited mileage

—UNLIMITED MILEAGE *Need a long trip? It is $90 per rental day. Please keep our car safe & inform us if any maintenance or repairs are needed during your trip (keep all maintenance receipts).

US$90/day

Parking details

—OUR LOCATION *Please bring your valid driver’s license & be on time for both pickup & return. Also ensure you carefully read our messages & understand the policies. Add a few photos for both pickup & return. There are no free personal car parking spots at our location. “FAQs” & “Guidelines” have more trip info.

Guidelines

*Use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 (the $5 exterior option). It has free vacuums in the back & is a few minutes from our location. Carefully follow all of our messages here. Operate safely under 80mph & 5K RPM. Park safer. Do not leave car unattended. Do not leave car on the street overnight. No overnight or very last minute requests. Do not let someone else operate our car. Know all timing, fuel & cleaning policies. Read our 1st FAQ for timing & pickup info. Leave the contents of the glovebox there. Read our 5th FAQ for how to avoid fees. ***SCAMMERS BEWARE: We are grateful for the systems we have in place for all of our rental cars. Scammers will/do end up paying over double their trip costs in fines/fees with potential removal from platform.

Faqs

  • *WHEN & HOW CAN I GET THE CAR?

    -Plan to pickup at your reservation’s start time by the address already posted on the “Details” page. If we have prepared your car earlier, we will message you & you can pickup according to policy. All policies can be found online if needed. We try to have it ready about 1 hour prior to the start time. -If needing any more info on the car & trip, see all info on the “Details” page or online. Due to our renter volume, all info needed is put on the “Details” page. Please read this page if needing any extra info for your trip. -Sometimes, due to its schedule, it may be ready right before the start time. If you are planning on extending the trip, do so early on to reserve the new schedule. If planning on ending the trip early, park it first & then submit an official request on the “Details” page at an available time. Car info is also seen on the “Details” page (Bluetooth, fuel type, etc). Refuel tank back to its starting point & keep car in a safe, clean condition. -For airport deliveries: please head to the domestic baggage claim area. The car will be 2-3 minutes away from baggage claim. Parking is additional $3-$19. If this is not doable, please cancel your trip with us (it allows for flight changes & easier returns). Message us flight carrier & landing time. -For address deliveries (within 10 miles of Lindbergh area): please simply stay there, lookout for a possible earlier drop off time. Message location type & any access info. -For our location: please wait to arrive at our location until we have sent pickup info. Our process for all trips is simplified. Fees for delivery include both pickup & return. If wanting half a delivery (just pickup or just return), then delivery price is half. No need to worry, all the info will be sent on here :)

  • *HOW DO I RESOLVE ANY TRIP ISSUE?

    -Please read below for info on each type of scenario (if the car is fine, you are fully responsible for trip fees, tow cost & fines). We do not give out inoperable cars: cars with bad brakes/steering, cars with a bad smell/sound, cars with mechanical issues. Scammers will be fined on top of their trip costs when our car Maintenance history is given to Support proving car’s operability. -We understand accidents happen, follow these instructions to quickly resolve them. If it is driving fine with no dark red warning lights or EPC light, then no need to worry. We will check it out/fix it when you return :) Scroll down to troubleshoot car problems. -If anything happens to the car, it is up to you to start the process of returning it. We are not responsible for retrieving the car or starting the process to return it back to us. We do not give a second car to any renter who was in an “at fault” accident until that claim with the damaged car is filed first. If you want to return a damaged car, please simply follow our return instructions safely. -Once we check the returned car out, you can end the trip via the “Details” page or support line. We do not end the trip early or shorten the trip until fully looking at our damaged car. Depending on our schedule, it may be a few hours until we are able to look at it. If wanting to swap out your car with another one of ours due to damages that are NOT your fault, then upload the official report to “Trip Photos” or message us details. If deemed not at fault, checkout process for damaged car will quickly be done so you can search & reserve another car of ours if needed. Again, sorry for any inconvenience this has been for your trip! -Call the support line (1-415-965-4525) for any more questions on accidents. Add any documents, receipts & reports to “Trip Photos.” All receipts that are for your trip reimbursement must have a clear printed reason on that receipt (only by a licensed mechanic, not handwritten) as to why all repairs or items were needed for it. Every receipt must also have printed on it the renter’s name & timestamp of when that took place. Keep all receipts for repairs in glovebox. Message us any details & add photos of all damaged areas if applicable. -For exterior lights, wipers, minor damage, squeaks & smells: give us details so we can check it out & fix it once it is returned. Feel free to fix it now & keep all receipts. -If the car will not start, call support line & have them jump it for you. Once car is on, do not turn it back off. Drive around for a bit & do not leave lights on or doors open. -If a warning light comes on & it is red, it means something needs to be fixed ASAP. Message us details, add a pic of warning light & do not drive car if it is unsafe. If it is a yellow warning light, we will fix it when it is returned (unless it is EPC). Tire pressure low light? Put air in ASAP at a gas station. -If warning dash lights are on while the car is fully on (battery & ignition), please add a photo of the entire dash to “Trip Photos.” -If a flat tire, call support line to see if tire can be plugged. If unable to, put the spare on & keep our old tire in trunk. Then go to a car shop for a new tire (get same size) & add receipt (with typed in reason) to “Trip Photos.” You must KEEP old tire in trunk. -If a window is broken, call support line & get a police report. Support will come & fix it. If you receive a crack in the windshield, message info & call support line if needed. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation. You must remove all parking stickers left. -If you receive a fine while driving our car, handle it (we will direct them back to you). -If you lost the key, find it or call support line to have our car towed to our location. -If something major has happened, try to remedy the situation without causing any further damage. Message us info on what happened & then call the police & support. -Get a police report #, card or legal proof for any accident. Add it & damaged areas of car to “Trip Photos.” Stop immediately if unsafe to drive. If so, call the support line & request towing. Grab all belongings first & then tow our locked car to Amerigo Tires (down a hill) at 1922 Cheshire Bridge Rd NE Atlanta, GA 30324 (tell them to put key in the key box located at the bottom of the hill or in the car’s glovebox). *This here is my permission to tow my car to only there*

  • *CAN I RETURN THE CAR LATE?

    -Be on time for return (please leave early). It is best to extend your trip upon pickup if you think you might be extending the trip later on. If it does not allow you to extend, then somebody else already reserved it. -Please return before the current trip’s end time. More fees will be charged for extra time used & for the next renter’s cancelled trip or any abnormalities due to tardiness. -Leave it correctly in the instructed area to avoid towing fees & ensure it is as clean as you found it. Add photos of our parked car to “Trip Photos” & complete checkout.

  • *CAN I SWAP THE CAR WITH ANOTHER?

    -Yes, please reserve your future car now & have your new trip start half an hour after your current trip ends. Follow each trip’s individual instructions starting with your current car’s return. Message us a good timeframe (near the new start time) so we can prepare your new car at the right time. -Return your current car on time, cleaned & damage free first & fully finish that trip. Then follow your new trip’s instructions to get into your new car & add new photos. It is up to you to check for an available car.

  • *HOW DO I AVOID ANY EXTRA FEES?

    -These are our fees. There also might be processing fees. To avoid all fees, simply follow our messages. Return the cleaned car & key where instructed to in the same condition you found it in for a smooth trip. Interior/Exterior Dirt/Spills/Gunk: $10. Spills/Stains/Sticky/Oily interior: $20. Excessive Dirty/Glitter/Sand: $50. Excessive Spills/Stains/Gunk: $100. Shipping Your Belongings: $25 + shipping. Refueling Gas Level: $10 + refuel amount. Returning Late/Improperly: $70. Smoking/Pet fur/Deep clean: $150. Replacing Glovebox Gate Key Card: $50. Window Warning Sticker Removal: $50. Towing: $300 (remove warning stickers). Missing Car Key: $450 (towing needed).

Ratings and reviews

4.7

(178 ratings)

Reviews

Alex S.

Alex15 Nov 2021

Super smooth and clear directions for arrangement of airport pickup and drop off. Car was clean and ran great and Natalie communicated everything perfectly

Milton B.

Milton4 Nov 2021

Thanks for the days if rental Natalie. All the best!!!

Sheila W.

Sheila20 Oct 2021

Car ran great! Natalie was very organized and detailed.

Angely P.

Angely9 Oct 2021

Car run amazing and Natalie is great.

Tony F.

Tony2 Oct 2021

Nice chill A/C, turns great and drives fast.

Vehicle Image

1 of 10

Volkswagen Passat 2012

SEL

4.7

(207 trips)

26 MPG

Gas (Regular)

4 doors

5 seats

Hosted by

Natalie

4.8

Natalie
989 tripsJoined May 2019

Typically responds within 1 minute

Natalie has completed training on enhanced cleaning and disinfection practices.

Description

*Thx for choosing us! This car has leather seats, Bluetooth & an easy process to go with it. Please carefully read all of our info for a smooth trip, everything you need is in that info. Pickup info is sent prior to start time. Return info is sent after unless it is an airport delivery (sent a few hours prior to return). For a smooth trip start, please be courteous & do not reserve a trip in the middle of the night & have it start at 7am. -Our rental hours are from 7am to 10pm. We can still work with you if your return or start time has to be outside our hours (if so, message us info way in advance). If planning on extending trip, do so early. If unable to extend, someone else reserved it. “FAQs” & “Guidelines” have more info. If needed, bring a 12V to USB adapter/cord. -If it is an AIRPORT delivery, have your trip start at the next half hour after the flight’s landing time. However you arrive, go to the main domestic baggage claim area (north & south terminals are right by each other). Pickup & return areas are by the baggage claim (parking is $3-$19: if not ok with the costs, then please do not book an airport delivery with us). Please return car on time (not hours before) or request a change in the trip’s end time the night prior to return. -We also can deliver to an ADDRESS if it is within 10 miles of Lindbergh area. All trips: please leave glovebox contents there, be on time, drive safe & keep it clean, thx! :)

Features

Automatic transmission

Bluetooth

Heated seats

Keyless entry

Long-term car

Pet friendly

Sunroof

Leather Seats

Extras

Add optional Extras to your trip at checkout.

Phone mount

—PHONE MOUNT *Need a phone mount? Keep our reliable $10 phone mount. Most states now have a hands free law, please drive & park safely.

US$10/trip1 available

Pet fee

—PET FEE *Want to bring your furry friend with you? Please put towels/covers on all seats. It is $10 but does not cover cleanup of fur, dirt, nor any damage. Please clean windows if any slobber & remove fur from carpet to avoid $150 pet cleaning fee.

US$10/trip

Prepaid refuel

—PREPAID REFUEL *Have a busy schedule? Then no need to refuel. $45 includes at least 3/4 to a full tank of gas at the start of the trip. Please return fuel on around 1/4 tank so we have enough to drive it to a nearby gas station.

US$45/trip

Unlimited mileage

—UNLIMITED MILEAGE *Need a long trip? It is $90 per rental day. Please keep our car safe & inform us if any maintenance or repairs are needed during your trip (keep all maintenance receipts).

US$90/day

Parking details

—OUR LOCATION *Please bring your valid driver’s license & be on time for both pickup & return. Also ensure you carefully read our messages & understand the policies. Add a few photos for both pickup & return. There are no free personal car parking spots at our location. “FAQs” & “Guidelines” have more trip info.

Guidelines

*Use Hi-Speed Car Wash at 2024 N Druid Hills Rd NE Brookhaven, GA 30329 (the $5 exterior option). It has free vacuums in the back & is a few minutes from our location. Carefully follow all of our messages here. Operate safely under 80mph & 5K RPM. Park safer. Do not leave car unattended. Do not leave car on the street overnight. No overnight or very last minute requests. Do not let someone else operate our car. Know all timing, fuel & cleaning policies. Read our 1st FAQ for timing & pickup info. Leave the contents of the glovebox there. Read our 5th FAQ for how to avoid fees. ***SCAMMERS BEWARE: We are grateful for the systems we have in place for all of our rental cars. Scammers will/do end up paying over double their trip costs in fines/fees with potential removal from platform.

Faqs

  • *WHEN & HOW CAN I GET THE CAR?

    -Plan to pickup at your reservation’s start time by the address already posted on the “Details” page. If we have prepared your car earlier, we will message you & you can pickup according to policy. All policies can be found online if needed. We try to have it ready about 1 hour prior to the start time. -If needing any more info on the car & trip, see all info on the “Details” page or online. Due to our renter volume, all info needed is put on the “Details” page. Please read this page if needing any extra info for your trip. -Sometimes, due to its schedule, it may be ready right before the start time. If you are planning on extending the trip, do so early on to reserve the new schedule. If planning on ending the trip early, park it first & then submit an official request on the “Details” page at an available time. Car info is also seen on the “Details” page (Bluetooth, fuel type, etc). Refuel tank back to its starting point & keep car in a safe, clean condition. -For airport deliveries: please head to the domestic baggage claim area. The car will be 2-3 minutes away from baggage claim. Parking is additional $3-$19. If this is not doable, please cancel your trip with us (it allows for flight changes & easier returns). Message us flight carrier & landing time. -For address deliveries (within 10 miles of Lindbergh area): please simply stay there, lookout for a possible earlier drop off time. Message location type & any access info. -For our location: please wait to arrive at our location until we have sent pickup info. Our process for all trips is simplified. Fees for delivery include both pickup & return. If wanting half a delivery (just pickup or just return), then delivery price is half. No need to worry, all the info will be sent on here :)

  • *HOW DO I RESOLVE ANY TRIP ISSUE?

    -Please read below for info on each type of scenario (if the car is fine, you are fully responsible for trip fees, tow cost & fines). We do not give out inoperable cars: cars with bad brakes/steering, cars with a bad smell/sound, cars with mechanical issues. Scammers will be fined on top of their trip costs when our car Maintenance history is given to Support proving car’s operability. -We understand accidents happen, follow these instructions to quickly resolve them. If it is driving fine with no dark red warning lights or EPC light, then no need to worry. We will check it out/fix it when you return :) Scroll down to troubleshoot car problems. -If anything happens to the car, it is up to you to start the process of returning it. We are not responsible for retrieving the car or starting the process to return it back to us. We do not give a second car to any renter who was in an “at fault” accident until that claim with the damaged car is filed first. If you want to return a damaged car, please simply follow our return instructions safely. -Once we check the returned car out, you can end the trip via the “Details” page or support line. We do not end the trip early or shorten the trip until fully looking at our damaged car. Depending on our schedule, it may be a few hours until we are able to look at it. If wanting to swap out your car with another one of ours due to damages that are NOT your fault, then upload the official report to “Trip Photos” or message us details. If deemed not at fault, checkout process for damaged car will quickly be done so you can search & reserve another car of ours if needed. Again, sorry for any inconvenience this has been for your trip! -Call the support line (1-415-965-4525) for any more questions on accidents. Add any documents, receipts & reports to “Trip Photos.” All receipts that are for your trip reimbursement must have a clear printed reason on that receipt (only by a licensed mechanic, not handwritten) as to why all repairs or items were needed for it. Every receipt must also have printed on it the renter’s name & timestamp of when that took place. Keep all receipts for repairs in glovebox. Message us any details & add photos of all damaged areas if applicable. -For exterior lights, wipers, minor damage, squeaks & smells: give us details so we can check it out & fix it once it is returned. Feel free to fix it now & keep all receipts. -If the car will not start, call support line & have them jump it for you. Once car is on, do not turn it back off. Drive around for a bit & do not leave lights on or doors open. -If a warning light comes on & it is red, it means something needs to be fixed ASAP. Message us details, add a pic of warning light & do not drive car if it is unsafe. If it is a yellow warning light, we will fix it when it is returned (unless it is EPC). Tire pressure low light? Put air in ASAP at a gas station. -If warning dash lights are on while the car is fully on (battery & ignition), please add a photo of the entire dash to “Trip Photos.” -If a flat tire, call support line to see if tire can be plugged. If unable to, put the spare on & keep our old tire in trunk. Then go to a car shop for a new tire (get same size) & add receipt (with typed in reason) to “Trip Photos.” You must KEEP old tire in trunk. -If a window is broken, call support line & get a police report. Support will come & fix it. If you receive a crack in the windshield, message info & call support line if needed. -If our car was towed or “booted” during your trip, call phone number left in area or number left on car to resolve the situation. You must remove all parking stickers left. -If you receive a fine while driving our car, handle it (we will direct them back to you). -If you lost the key, find it or call support line to have our car towed to our location. -If something major has happened, try to remedy the situation without causing any further damage. Message us info on what happened & then call the police & support. -Get a police report #, card or legal proof for any accident. Add it & damaged areas of car to “Trip Photos.” Stop immediately if unsafe to drive. If so, call the support line & request towing. Grab all belongings first & then tow our locked car to Amerigo Tires (down a hill) at 1922 Cheshire Bridge Rd NE Atlanta, GA 30324 (tell them to put key in the key box located at the bottom of the hill or in the car’s glovebox). *This here is my permission to tow my car to only there*

  • *CAN I RETURN THE CAR LATE?

    -Be on time for return (please leave early). It is best to extend your trip upon pickup if you think you might be extending the trip later on. If it does not allow you to extend, then somebody else already reserved it. -Please return before the current trip’s end time. More fees will be charged for extra time used & for the next renter’s cancelled trip or any abnormalities due to tardiness. -Leave it correctly in the instructed area to avoid towing fees & ensure it is as clean as you found it. Add photos of our parked car to “Trip Photos” & complete checkout.

  • *CAN I SWAP THE CAR WITH ANOTHER?

    -Yes, please reserve your future car now & have your new trip start half an hour after your current trip ends. Follow each trip’s individual instructions starting with your current car’s return. Message us a good timeframe (near the new start time) so we can prepare your new car at the right time. -Return your current car on time, cleaned & damage free first & fully finish that trip. Then follow your new trip’s instructions to get into your new car & add new photos. It is up to you to check for an available car.

  • *HOW DO I AVOID ANY EXTRA FEES?

    -These are our fees. There also might be processing fees. To avoid all fees, simply follow our messages. Return the cleaned car & key where instructed to in the same condition you found it in for a smooth trip. Interior/Exterior Dirt/Spills/Gunk: $10. Spills/Stains/Sticky/Oily interior: $20. Excessive Dirty/Glitter/Sand: $50. Excessive Spills/Stains/Gunk: $100. Shipping Your Belongings: $25 + shipping. Refueling Gas Level: $10 + refuel amount. Returning Late/Improperly: $70. Smoking/Pet fur/Deep clean: $150. Replacing Glovebox Gate Key Card: $50. Window Warning Sticker Removal: $50. Towing: $300 (remove warning stickers). Missing Car Key: $450 (towing needed).

Ratings and reviews

4.7

(178 ratings)

Reviews

Alex S.

Alex15 Nov 2021

Super smooth and clear directions for arrangement of airport pickup and drop off. Car was clean and ran great and Natalie communicated everything perfectly

Milton B.

Milton4 Nov 2021

Thanks for the days if rental Natalie. All the best!!!

Sheila W.

Sheila20 Oct 2021

Car ran great! Natalie was very organized and detailed.

Angely P.

Angely9 Oct 2021

Car run amazing and Natalie is great.

Tony F.

Tony2 Oct 2021

Nice chill A/C, turns great and drives fast.

Pickup & return location
Enter a delivery address

Distance included

Day

200 mi

Week

1400 mi

Month

6000 mi

Insurance & Protection

Insurance via Liberty Mutual

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