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Car was in great condition, ran smooth. Chase was really helpful and always responded right away when I had any questions. Super friendly guy and highly recommend you rent one of his cars
Renting from Brandon came with a great service (sharp, on point and quick replies for any type of inquiries before and during the rental period) and understanding of situations that were out of my control (e.g. flight delayed and etc.). Would definitely recommend to anyone looking to rent a vehicle in Vancouver.
Great car to drive around Vancouver. Jag was excellent to deal with and always available for any questions. Thanks again. Highly recommended.
Very fun car, and very easy to communicate with Shaunak. nothing like the car in sport mode with the top down in downtown streets.
Honest review from out of town travelers. We were coming from Los Angeles and were looking for an alternative for the expensive usual car rental company’s and we found Zhen’s. Check in was a breeze. Our flight got delayed so we asked if it was fine to pick up the car later. They were nice enough to pick us up from the airport and drop us off after our trip in Vancouver was over. Didn’t speak the best English but good enough to communicate. Easy in and out. Price factor was definitely the best part of renting from them. Unbeatable prices and good service. If you are traveling from out of town I would definitely suggest renting from Zhen.
Dave is a really nice host, he gave me a lot of fantastic places information, and the vehicle is super cool, and I had a marvellous travel experience in Vancouver, would recommend him to everyone.
Car was great, clean and Chase was awesome to deal with. I will definately recommend renting from chase and the mustang
It was one of the best car rental experiences I have ever had (and I travel a lot). Jonas was friendly and professional, and it was a breeze picking up the vehicle after we get out of the airport. The car was awesome and in excellent condition. Due to some mixup and our large party size, we had to do a vehicle switch. I was worried but their customer service was impeccable and made everything so easy for us. I would definitely recommend anyone who is considering a holiday in BC to rent from Jonas.
We had a great trip with Zhen’s Jetta. The car was clean, well maintained and drove well. The check in and drop off staff were really friendly and the shuttle service to the airport, from their office in Richmond, was immediate. A surprise was that they needed my credit card,and put a $500 authorization on it, which is something I’m not used to with Turo. The explanation was that it was due to BC Provincial Law so when renting in BC be aware that you will be renting through a private business and not through Turo, per se. Thank you Zhen, I will look you up on my next visit to BC.
We really enjoyed our time with Chase’s car. He keeps it in great shape and it was delivered and picked up on time and professionally cleaned. We’ll definitely rent again if we’re in Vancouver
Zoey is such a nice host and his car is very fun to drive around. I would highly recommend him and will rent again. The entire experience was very nice and hassle free.
Dave went above and beyond to make sure that all aspects of our trip were excellent. The Kona EV was impressive, especially with its full feature set. Would highly recommend renting one of Dave’s EVs.
This was my first Turo experience and I can’t say enough good things about the experience and Jameson, the host. He reached out ahead of time to offer options as far as where would be most convenient for me to pick up the vehicle as I was flying in to the Vancouver airport. Communication was very clear, prompt and no details were missed. He had an unfortunate event with the vehicle I was scheduled to rent due to a mishap with another renter, but he contacted me to explain the situation promptly and offered the option of replacing the vehicle with another or canceling the reservation. I accepted the replacement vehicle, which would likely be considered an upgrade to the one I had rented from him at no additional cost. The vehicle was in pristine condition and spotless, and the price and expectations for the rental agreement were very reasonable. Definitely a five star experience. If I’m ever back in Vancouver, I would definitely rent from Jameson again!
Alex was so helpful and very friendly! He met me at the airport and was early and easy to find. The car was clean, ran perfectly and was very good in gas. I would rent this car again :)
Oakley is a great host! Very friendly and accommodating! Great car, fantastic on gas and a pleasure to drive! Would rent again! 5+
Amazing car, super easy pick up and drop off. Shaunak was very fair and a nice gentleman we would definitely rent his car again!
This was one of the best rental experiences I’ve ever had, if not the best. Jonas was friendly, helpful, accommodated a few changes in timing without issue and overall could not have been a more pleasant person to deal with. The car was amazing, and well kept. I would use his services exclusively for my car needs in Vancouver going forward.
CK made my trip that much easier by coming to the airport and picking me up! He was able to meet me back at the airport so I wouldn’t have any additional inconveniences. Super easy person to deal with and pricing is really affordable! Thanks a bunch CK!
This was my trip with Turo, I couldn't have asked for a better start. From start to finish it was a wonderful experience. Thanks to Ammar and his reliable car. Outstanding customer service and very prompt in replies. Thanks for sharing your ride. 😊🙏
Hand sanitizer, hand wipes, water, mask, and gloves all present. Very clean, economic, and enjoyable car. Dave is a very nice and trustworthy individual, he will make your trip alot easier and enjoyable
Easiest way I've found to rent a car. Amber and her husband Tim were great, will definitely rent from them again next time we are out on the west coast. Thanks again!
Such an amazing car and host. Dave really took the time to think of all the small details and the entire experience was stellar.
Brandon was communicative and helpful. His car was spotless and well maintained. I would highly recommend
Car drove perfect, felt brand new. Everything very clean and sanitized. Matthew was great as well, definitely recommend this rental!
Dave was a great host, everything went smoothly and he made sure that I understood all aspects of the car.
John is an amazing host. He's easy to communicate with and generous enough to accommodate my ride to the airport. The car was clean, and safe, with no issues. Definitely looking forward to booking from John again!
Dave is very friendly and excellent customer service! I am very touch for the snacks and the mask and everything he provides in the car!
This was as perfect of a rental experience as it gets! The trip was confirmed within 15 min of booking. Saagar mentioned that he’ll be waiting for us right outside the arrivals door as soon as I leave the airport. And that’s exactly what happened. He showed us around the car and within 5 min we were on our way to Whistler. The car itself was spotless in and out, and what a great price! It drives and looks like it’s brand new, beautiful around the twisty roads from Vancouver to Whistler. The drop off was just as seamless as the pick up. Saagar was waiting at the departures drop off area before our arrival at the airport. Left him the keys and we were on our way home. Once again, the perfect rental experience. We will always rent from Saagar every time we’re in Vancouver.
Brandon was very nice and helpful during my stay in Vancouver. The car was in great condition and the on road experience was very smooth and the UI of the car was very user friendly. Would definitely recommend. Thank you for letting us use the car.
Devin’s Tesla Model 3 was amazing! Its a brand new model with lots of fun options to explore, lots of power and long range. He also has mud&snow tires equipped which make it easy and safe to drive up and down the mountain roads with some snow. Customer service was also awesome; he left us hand sanitizer, umbrella, couple of bottles of water and an iphone charger. The pick up was super easy and convenient at the airport. I would recommend Devin’s car to anyone and I’ll be back for sure next time I’m in town
Highly recommend taking this beautiful car for a drive! Shaunak takes great care of his car - when I arrived it was spotless - inside and out. He provided detailed instructions and was very quick to respond to any questions. Had a lot of fun driving this around Vancouver and would definitely do it again.
I had a great experience renting from Shaunak! I highly recommend. Will definitely rent from him again. Cheers!
Kelso is a very professional individual that values the satisfaction of his clients. Will be renting from him everytime I'm in the city, of possible.
Ivan was very kind and the car was easy to use. He replied back to my msgs very quickly. Everything went smooth.
Excellent host, and a superb car. My experience went very smoothly and convenient.
Amazing trip. Car was spotless upon pickup and Chase is an awesome host. He was on time on both ends, provided everything we needed and set us up perfectly for our trip to whistler. Car was perfect for 3 people with our skiis and gear. Car is very fuel efficient and runs very smoothly. 100% recommended Chase for your trip and we're for sure using his vehicles next year when we come back.
The owner was great, made an exception for my early flight which was so kind! I had 0 problems the car was great and I had a great time riding this ride and renting to Lin, would so rent again from him.
Zhen was a great person to deal with. He was prompt with picking me up from the airport, the car check-in process was quick, and the car was well maintained and in good, clean condition. In the midst of the Vancouver snowstorms, he was incredibly understanding, and did not hesitate when I requested an extra 30 minutes to return the car, just in case the weather and/or the traffic was bad. Would rent from him again for sure! Thank you Zhen
I had a wonderful trip with Omar's Elantra. The car was very clean and extremely fuel efficient. Omar responds very fast and he is very flexible with the pick up and drop off. I highly recommend renting with Omar and I wouldn't hesitate to rent from him again.
Pascal was great to deal with.. the car is in very good shape and fun to drive.. i would rent again from him..
Dave is the best host ever. He went above and beyond to thoroughly explain the details of his vehicle which made the driving experience even smoother. The car is very new, clean, and a blast to drive. Would definitely book again!
Awesome service, lovley car John was really nice and professional when i come back to BC i will rent with him again.
Dave was very friendly, helpful and responsive. He made sure to answer and questions I had in a timely manner.
Clean car & nice drive. Affordable gas. Host was very attentive and pick up/drop of was smooth. I would definitely rent again. This host is highly recommended !
Nothing bad to say. Communication was great, the owner was friendly and very accommodating. The car came super clean, with very low kilometres on it. The drop off and pickup was a breeze and I’ll definitely be renting from Eduardo next time!
Wow! What a great BMW! Speed when you want it and lots of comfort and luxury. Saagar was a magnanimous host. Very easy to communicate with and flexible. He delivered the car in perfect condition. I can’t recommend renting from Saagar enough, a great experience!
Randall is great to work with! Very easy and punctual with communications, and extremely flexible. I look forward to the next rental.
Zhen was very understanding and was capable to attending to my needs. I would recommend him for anyone who needs a cheap rental.
I have had the pleasure of renting from Zoey and Aiden. Not only were they polite and easy to deal with, they were also very accurate on time. They went above and beyond to provide the best possible customer service, not to mention the immaculate condition of the Tesla. If you are looking for a Tesla either to experience the technology or to cruising in Vancouver, there isn't a better host to book from. I hope I cross paths with Zoey and Aiden again in the future!
This is a great vehicle and Chase is awesome, my fiance and I had a fantastic time in Vancouver. I highly recommend this rental, 5/5 for sure!
I really enjoyed to drive Chase's car. It is super comfortable and it feels new. I definetitly will recommended it for long or short trips. And addition, Chase is super nice and an attentive host; the price is fair for the quality of service and for the product. Definetly will rent it again when I flight back to Vancouver.
Our flight landed early and Ammar was actually there earlier than scheduled to meet us right at the airport to hand over the car. The car itself drove great, we drove through Vancouver and Whistler and encountered no issues. The car itself is actually much more spacious than the pictures lead on and fit 2 of us comfortably including our baggages. I would rent again from Ammar when back in the west coast.
Excellent service provided by the owner John he dropped off the vehicle at the airport on time as requested and picked it up on time before departure time. I had the car for 5 days and it was in pristine condition serviced up to date the vehicle is described exactly how it makes you feel once you rent this ride from him. I do recommend to rent it minimum for 3-5 days to enjoy this high tech vehicle. Looking forward in renting it again in the summer.
Dave is an excellent communicator. Our rental of his Kona EV was easy and enjoyable. I highly recommend renting this EV from Dave. He gives excellent recommendations and is very helpful.
Great car¡¡ We got it for a family trip to Vancouver island. Fits perfectly for a family of 5. The owner was extremely nice trying to accomodate to our flight schedule
I had a great experience renting this car! I would do it again and recommend it to anyone looking for an affordable and simple process.
Amazing! Salar is very friendly, drop off the car in time and give me many suggestions about restaurants and places to go! The car is fantastic for drive, very smooth and very very clean. And the best part is the Satellite GPS! ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ 100% recommend 👏
Very clean, well kept car and excellent, professional service. It was a pleasure renting from Saagar, and will definitely do so against in the future.
Amazing service! Chase went out of his way to ensure everything was organized and smooth. The car was great and very clean. Nothing but a 5 star recommendation!
Car is in pristine condition, drives like a charm. Chase is an excellent host, very easy to reach and flexible throughout my travel.
Jameson was super nice and understanding. I didn’t have any issues with the car or himself. Would definitely book with him again
Amazing service...upgraded my drive to a newer version. The car was fantastic to start my trip with. I lost my watch and they were able to send it back to me across country. Would highly recommend and choose next time I am in Vancouver.
Amazing service, zhen and his time are amazing and very friendly. As it was my first time driving in Canada the drive who had dropped me the car taught me basic traffic rules and when I went to deliver the car they dropped me off at a nearby mall. i will definitely rent with zhen again. Although I had chosen a 2012 car it was working perfectly.
Alex was a great host to rent from. Clear and prompt communication, car was as described, and he went out of his way to ensure I was familiar with all of its features. Would absolutely rent from him again. Thanks Alex!
🌟🌟🌟🌟🌟🌟🌟 7 star host and 7 star car Everything is amazing start to finish Super cooperative host Highly recommended Would definitely rent from him again
Zhen and the team we’re great! They picked us up at the airport and dropped us off after we returned the car. He was very flexible with times when we needed to pick the car up and few hours early and drop it off an hour earlier than expected. I initially rented a Chevy Cruze but was put in a Hyundai Accent when was fine and comparable. The place that the drive brought us to to sign paperwork was a little bit sketchy looking on the outside but the people were friendly and answered all my questions. I would recommend!
We have rented from Zhen twice now. We have had amazing experiences both times. All workers are friendly and knowledgeable. The car worked great and aided in us exploring beautiful Vancouver. Thank you!
Tim was fantastic in keeping connected throughout the process, from booking the trip, to pickup and return. I had to pick up on Christmas day (when the office was closed) but Tim made alternate arrangements. The car was in fine mechanical condition and the snow tires let us have the confidence to drive up to Squamish.
This was beyond easy and convenient for my quick stay in Vancouver when I needed a car to get around. Cheaper than ubering constantly and they were punctual for pick up and drop off at the airport, as well as being friendly and kind! Will absolutely use this service again when I return to Vancouver.
Wonderful five star experience! This was the first time my wife and I tried the Turo application for a long weekend trip from Vancouver to Whistler. Before we arrived, Brandon was on top of all questions we had about the trip. Brandon was punctual in meeting us at the designated site and provided a very thorough explanation of the car. The Tesla car we received was in top condition and very clean and sanitary. During our trip, we had a few questions along the way. Brandon provided us with immediate responses to any text. He is truly on top of his game. The drop off was effortless. Thank you Brandon! Your service made our trip ever more special. It was a pleasure crossing paths.
Thank you Ivan for giving me your beautiful, nice and clean car. Your car run smooth and give high miles in low cost. I appreciate you gave us masks and hand sensitiser. I will book your car again for sure. Thanks again :)
The car was perfect for our needs - 4 adults and all our ski gear. Murray was great with his communication and meeting us promptly.
Amazing Car! Awesome host! In Vancouver don’t try anything else. Might seem expensive but keep in mind no gas no expense. Happy Riding
This was our first time using Turo so were a little nervous with the whole process. Oleg was so friendly and kind he made the whole process seamless and enjoyable. He met us at the airport for arrival and departure and walked us through the basics of how to use the car. I definitely recommend Oleg and his vehicle!