The car was not cleaned, both interior and exterior, and had multiple damages already. They informed me of a bag that was left behind and I offered to pay them for the postage to my company in Italy, but I have not received a response since then. Maintenance wise the car was in bad shape, wiper fluid was completely gone.

Easy pickup/drop off at the airport & smooth drive!

(in English below) ATTENTION : soyez prudent lorsque vous louez avec cet hébergeur.
J'avais initialement réservé une VW Polo pour trois jours auprès de Premier Insurance pendant la semaine du Festival de Cannes.
Deux heures avant le départ, Mathias m'a soudainement informé que « le client précédent ayant renversé du vin sur le siège », il ne pouvait pas me louer la voiture et m'a proposé la C4, moins chère, en me promettant de me rembourser la différence de prix entre la Polo, plus chère, et la C4, moins chère.
Je n'ai pas eu d'autre choix que d'accepter, car il n'y avait pas d'autres voitures à prix raisonnable disponibles pendant cette période chargée et dans un délai aussi court.
En fait, j'étais pris au piège…
J'ai donc pris la C4 à contrecœur, croyant à la promesse de Mathias de me rembourser la différence.
La C4 était correcte, mais le réservoir n'était qu'au quart environ. Je le lui ai immédiatement signalé et j'ai également envoyé des photos via Turo.
Lors de la restitution de la voiture, je me suis assuré que le réservoir était plus qu'à moitié plein et je lui ai également envoyé le calcul du remboursement de la différence de carburant.
Une fois de plus, au retour, Mathias, qui a personnellement inspecté la voiture et validé le carburant, m'a promis de rembourser la différence de location et de carburant.
J'ai attendu 10 jours et je l'ai contacté sur Turo et directement via WhatsApp. Aucune réponse.
Enfin, je publie cet avis pour que les autres en soient informés.
Je constate également que plusieurs messages de Turo dans les avis indiquent que Mathias a annulé des réservations deux heures avant la prise en charge. Vous pouvez vous faire votre propre idée des raisons de ce comportement fréquent.
C'est dommage que Turo autorise des personnes comme lui à héberger sur cette plateforme. Cela nuit à la confiance envers la plateforme.
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WARNING : be careful when renting with this host.
I initially booked a VW Polo for three days with Premier Insurance during the Cannes Film Festival week.
Two hours before the start, Mathias suddenly informed me that "because the previous client had spilled wine on the seat", he couldn't rent the car to me and offered the lower rental C4 instead with the promise to refund the charges for the difference in rental price between the more expensive polo and less expensive C4.
I had no choice but to agree, as there were no other reasonably priced cars available during this busy period at such a short notice.
In fact, I was trapped ..
So I took the C4 instead reluctantly, believing in Mathias' promise of the refund of the difference.
The C4 was ok, but had only a quarter or so full fuel tank. I immediately pointed this out to him and also sent pictures of this through Turo.
When I returned the car, I made sure the fuel tank was more than half full, and also sent him the calculation for the difference in fuel charges to be refunded.
Once again, at the return, Mathias, who personally inspected the car on return and validated the fuel as well, promised that he would refund both the difference in rental charges and fuel.
I waited 10 days and have contacted him on both Turo and via direct WhatsApp. No response at all.
Finally, I am posting this review for others to be aware.
I also see that there are several messages from Turo itself on the reviews that state that Mathias cancelled reservations 2 hours before pickup. You can make your own conclusions as to why he does this regularly.
It's a shame that Turo allows people like him to act as hosts on this platform. It lowers trust in the platform.

I had a great experience renting this car. Everything went smoothly — the car was fine, drove well, and there were only a few minor issues, nothing that affected the ride or caused any problems. Communication with the owner was easy and efficient. The only thing I would suggest for improvement is to receive the car with a full tank of gas and return it the same way — it makes things much simpler and more transparent for both sides. Other than that, everything was great and I’d rent again!

Excellent. Super voiture et flexibilité de Mathis!