4.2
4.2

Clegzette

5 voyagesMembre depuis : déc. 2018
Informations vérifiées
  • Conducteur vérifié
    Clegzette a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    1 heure
Partagez ce profil Turo.

Emplacement

Commentaires des voyageurs

5 voyages
Évaluation globale
4.2 étoiles

I rent that truck inspection was not done in my presence and picture was not posted on the app at the time of the key exchanged only to come when she come pick up the truck I have her inspect the car in my presence she stated all was correct except of 200 miles over that will be charge 30 minutes later she called and claimed that her navigation CD is missing, at first she said we will handle it between us, then I just saw I got charged without heard from her again. I reason to believe that it is a false claim and even I had premium coverage that Turo app keep charging me almost $200 for that freaking CD that I don't have anything to do with,

Ebenson S.-13 novembre 2019

Réponse de Clegzette

I apologize the claim was processed while you were away, as that was Turo’s decision not mine. I filed a claim and selected that we would handle the claim ourselves, they made the decision to process without my input either. As far as the Map DVDs for Nav system they were inserted in actual Nav player of car (shown on display in pictures I took&uploaded awaiting your arrival). The pictures of before/after show this isn’t a bogus claim. Again I honored my word to wait Turo chose otherwise.

From the beginning she was amazing very satisfied with the treatment !!!!! Definitely will be renting again trust me if your reading this I’m stamping the official approval on this rental.... thank you soooo much ....

Gary D.-13 novembre 2019

Réponse de Clegzette

Definitely mutual feelings! Thanks Gary, it was my pleasure!

Great experience

David Z.-4 novembre 2019

4.2
4.2

Clegzette

5 voyagesMembre depuis : déc. 2018
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    1 heure
Informations vérifiées
  • Conducteur vérifié
    Clegzette a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

5 voyages
Évaluation globale
4.2 étoiles

I rent that truck inspection was not done in my presence and picture was not posted on the app at the time of the key exchanged only to come when she come pick up the truck I have her inspect the car in my presence she stated all was correct except of 200 miles over that will be charge 30 minutes later she called and claimed that her navigation CD is missing, at first she said we will handle it between us, then I just saw I got charged without heard from her again. I reason to believe that it is a false claim and even I had premium coverage that Turo app keep charging me almost $200 for that freaking CD that I don't have anything to do with,

Ebenson S.-13 novembre 2019

Réponse de Clegzette

I apologize the claim was processed while you were away, as that was Turo’s decision not mine. I filed a claim and selected that we would handle the claim ourselves, they made the decision to process without my input either. As far as the Map DVDs for Nav system they were inserted in actual Nav player of car (shown on display in pictures I took&uploaded awaiting your arrival). The pictures of before/after show this isn’t a bogus claim. Again I honored my word to wait Turo chose otherwise.

From the beginning she was amazing very satisfied with the treatment !!!!! Definitely will be renting again trust me if your reading this I’m stamping the official approval on this rental.... thank you soooo much ....

Gary D.-13 novembre 2019

Réponse de Clegzette

Definitely mutual feelings! Thanks Gary, it was my pleasure!

Great experience

David Z.-4 novembre 2019

Partagez ce profil Turo.