4.4
4.4

USMAAN

7 voyagesMembre depuis : nov. 2018
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
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Emplacement

Commentaires des voyageurs

7 voyages
Évaluation globale
4.4 étoiles

The car provided was not in a fit state for rental capacity and even with an urgent need to hire, in hindsight I should have disputed its usage. At point of rental there was a large 8 inch crack in the windshield said to have happened a day/night prior, the outside of the car wasn't clean and the inside was extremely untidy with discarded tissue, bottles and various other sundries. The transaction of the vehicle was not started until 15mins after the start of rental and not complete until 30mins after. As a previous review states, the smell of a vape was noticeable on the car through the trip and off-putting. Usmaan wished drop-off at a different location nearby (happy to usually oblige this), however I had to prompt the address for this and the offer to drive back myself to hiring location, given verbally, was rescinded. Having been given 10 pounds to clean the car (on our time hiring it), Usmaan requested 30 pounds reimbursement, after the car wash clean did leave water streaks, which weren't acknowledged at the time as a significant issue. The audacity to request the large sum was surprising. This was not a professional hire and went against numerous elements of Turo's terms of service.

Steven N.-23 avril 2019

Very reliable guy. Good car!

Vittorio M.-27 janvier 2019

Usmaan was a great host, was on time for pickup and drop offs, accommodated my request I change the times and the car was clean. Originally the Heathrow pick up and drop off fee was missed from the total cost and that was added after the fact. The car also had a strong smell of air freshener/ vape pen that some of my passengers commented on

Harry B.-31 décembre 2018

4.4
4.4

USMAAN

7 voyagesMembre depuis : nov. 2018
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

7 voyages
Évaluation globale
4.4 étoiles

The car provided was not in a fit state for rental capacity and even with an urgent need to hire, in hindsight I should have disputed its usage. At point of rental there was a large 8 inch crack in the windshield said to have happened a day/night prior, the outside of the car wasn't clean and the inside was extremely untidy with discarded tissue, bottles and various other sundries. The transaction of the vehicle was not started until 15mins after the start of rental and not complete until 30mins after. As a previous review states, the smell of a vape was noticeable on the car through the trip and off-putting. Usmaan wished drop-off at a different location nearby (happy to usually oblige this), however I had to prompt the address for this and the offer to drive back myself to hiring location, given verbally, was rescinded. Having been given 10 pounds to clean the car (on our time hiring it), Usmaan requested 30 pounds reimbursement, after the car wash clean did leave water streaks, which weren't acknowledged at the time as a significant issue. The audacity to request the large sum was surprising. This was not a professional hire and went against numerous elements of Turo's terms of service.

Steven N.-23 avril 2019

Very reliable guy. Good car!

Vittorio M.-27 janvier 2019

Usmaan was a great host, was on time for pickup and drop offs, accommodated my request I change the times and the car was clean. Originally the Heathrow pick up and drop off fee was missed from the total cost and that was added after the fact. The car also had a strong smell of air freshener/ vape pen that some of my passengers commented on

Harry B.-31 décembre 2018

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