4.9
4.9

Emma

29 voyagesMembre depuis : nov. 2018
Emma est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
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Informations vérifiées
  • Numéro de téléphone
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    18 minutes
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Emplacement

Commentaires des voyageurs

29 voyages
Évaluation globale
4.9 étoiles

The car broke down. Tie rod iron. Four days later I got an email telling me a claim is being filed against me. I messaged Emma and asked what the claim was about and she said for damages to her car. A tie rod iron broke. Mechanical failure. Luckily it happened on a side road and not a major highway. So there was no major damage to the car or me! I even called the closest town and found a mechanic who was willing to fix it right away. I passed that info along to Emma. I would have gone with the tow driver but since I was an hour into the situation already, on the phone with Turo, and the tow was going to take 90 minutes more to arrive, I took the Turo reps advice and went for a rental car. Emma agreed that made sense. Emma has now ghosted. Thank goodness I took pictures of where I broke down. The flat paved road. Thing is there’s no way I could have known the car was mechanically unsound. Beware guests. If the car breaks down you’re going to be accused of damages.

Ena B.-8 novembre 2019

Emma was excellent. Would recommend to anyone and will be renting from her again should we be in Palm Springs again.

Johnathan B.-30 septembre 2019

Emma was perfect to rent from. She gave me tips about the car before we even made our trip. And she took her time in showing us the features of the car when we arrived to pick it up. I would definitely recommend Emma's rental. Thank you so much, until next time!

Jacqueline M.-29 août 2019

4.9
4.9

Emma

29 voyagesMembre depuis : nov. 2018
Emma est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
En savoir plus
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    18 minutes
Informations vérifiées
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

29 voyages
Évaluation globale
4.9 étoiles

The car broke down. Tie rod iron. Four days later I got an email telling me a claim is being filed against me. I messaged Emma and asked what the claim was about and she said for damages to her car. A tie rod iron broke. Mechanical failure. Luckily it happened on a side road and not a major highway. So there was no major damage to the car or me! I even called the closest town and found a mechanic who was willing to fix it right away. I passed that info along to Emma. I would have gone with the tow driver but since I was an hour into the situation already, on the phone with Turo, and the tow was going to take 90 minutes more to arrive, I took the Turo reps advice and went for a rental car. Emma agreed that made sense. Emma has now ghosted. Thank goodness I took pictures of where I broke down. The flat paved road. Thing is there’s no way I could have known the car was mechanically unsound. Beware guests. If the car breaks down you’re going to be accused of damages.

Ena B.-8 novembre 2019

Emma was excellent. Would recommend to anyone and will be renting from her again should we be in Palm Springs again.

Johnathan B.-30 septembre 2019

Emma was perfect to rent from. She gave me tips about the car before we even made our trip. And she took her time in showing us the features of the car when we arrived to pick it up. I would definitely recommend Emma's rental. Thank you so much, until next time!

Jacqueline M.-29 août 2019

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