4.8
4.8

Thomas

Tempe, Az
945 voyagesMembre depuis : Oct 2018
Thomas est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
En savoir plus
Informations vérifiées
  • Conducteur vérifié
    Thomas a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone
Langues
  • English, Français, Español, Portugues
Emplois
  • Turo/Helpo Auto
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
Partagez ce profil Turo.

À propos de Thomas

Our goal is to serve you the best Turo experience possible. With a vast fleet of basic to full size vehicles we guaranty you that you will find your perfect match. We are always ready to assist you with all unexpected situations and we are very flexible with our schedule concerning the pick up and drop off time.

Emplacement

Commentaires des voyageurs

945 voyages
Évaluation globale
4.8 étoiles

From the beginning I guess I should have seen that something would go wrong. There was no communication between Thimas and I. I sent a couple questions beforehand and they weren't answered. He also never sent any pick up instructions. When I landed, I still hadn't received any instructions from him. Pick up time was 930. He was nowhere to be found. I had to call Turo to try to find him. That was unsuccessful. He eventually had his porter call me and tell me he would be there in 10 min. He arrived almost 2 hours later with a completely different vehicle than the one I rented. Told me to accept this and he would make everything right later. Meaning dropping the right car off and giving me a discount. 2 hours later he brought the right car to my location. I said that the gas should be free due to the inconvenience. The porter agreed. I returned the car on time and reminded him about the gas. He said ok and drove away. Then I received a gas reimbursement request from Turo. By just verbally telling me he would discount me, he was able to make it seem like I just didn't fill the tank and found a loophole to get more money. Just bad business all around. The vehicle was great, the host was terrible as was his communication

Larry M.-November 13, 2019

It was so simple and convenient to have the van dropped off right at the airport so we could get going with our three young kids. The van wasn’t fancy, but it worked to get us around for our week in Surprise and area.

Crystal G.-November 13, 2019

Car was easy to pick up and return. There were a few cosmetic dings and panel imperfections, but the car ran well and we got great gas mileage.

Suzanne K.-November 13, 2019

Commentaires des hôtes

2 voyages
Évaluation globale
5 étoiles

Thomas is a real Turo guru. It was an honor lending you my vehicle!

Yaron T.-July 6, 2019

It was an honor to rent my vehicle to this Turo Guru !

Francis D.-April 26, 2019

4.8
4.8

Thomas

Tempe, Az
945 voyagesMembre depuis : Oct 2018
Thomas est un Hôte vedette
Nos Hôtes vedettes sont des hôtes expérimentés et appréciés sur Turo.
En savoir plus

À propos de Thomas

Our goal is to serve you the best Turo experience possible. With a vast fleet of basic to full size vehicles we guaranty you that you will find your perfect match. We are always ready to assist you with all unexpected situations and we are very flexible with our schedule concerning the pick up and drop off time.
Langues
  • English, Français, Español, Portugues
Emplois
  • Turo/Helpo Auto
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    0 minutes
Informations vérifiées
  • Conducteur vérifié
    Thomas a obtenu le statut de conducteur vérifié après avoir fourni son numéro de permis de conduire et passé le processus de vérification des conducteurs de Turo.
    En savoir plus
  • Adresse courriel
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

945 voyages
Évaluation globale
4.8 étoiles

From the beginning I guess I should have seen that something would go wrong. There was no communication between Thimas and I. I sent a couple questions beforehand and they weren't answered. He also never sent any pick up instructions. When I landed, I still hadn't received any instructions from him. Pick up time was 930. He was nowhere to be found. I had to call Turo to try to find him. That was unsuccessful. He eventually had his porter call me and tell me he would be there in 10 min. He arrived almost 2 hours later with a completely different vehicle than the one I rented. Told me to accept this and he would make everything right later. Meaning dropping the right car off and giving me a discount. 2 hours later he brought the right car to my location. I said that the gas should be free due to the inconvenience. The porter agreed. I returned the car on time and reminded him about the gas. He said ok and drove away. Then I received a gas reimbursement request from Turo. By just verbally telling me he would discount me, he was able to make it seem like I just didn't fill the tank and found a loophole to get more money. Just bad business all around. The vehicle was great, the host was terrible as was his communication

Larry M.-November 13, 2019

It was so simple and convenient to have the van dropped off right at the airport so we could get going with our three young kids. The van wasn’t fancy, but it worked to get us around for our week in Surprise and area.

Crystal G.-November 13, 2019

Car was easy to pick up and return. There were a few cosmetic dings and panel imperfections, but the car ran well and we got great gas mileage.

Suzanne K.-November 13, 2019

Commentaires des hôtes

2 voyages
Évaluation globale
5 étoiles

Thomas is a real Turo guru. It was an honor lending you my vehicle!

Yaron T.-July 6, 2019

It was an honor to rent my vehicle to this Turo Guru !

Francis D.-April 26, 2019

Partagez ce profil Turo.