Sean

Membre depuis : juil. 2018
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone

Commentaires des voyageurs

57 voyages
Évaluation globale
4.8 étoiles

I was in town for a quick weekend and chose this car due to the high reviews but had quite a different experience. When I picked up the car is smelled strongly of stale smoke and had an equally strong air freshener in it. The center console area was very dirty and sticky. The passenger door pocket, window, and windshield were also sticky as if something exploded. The door had garbage still in the pocket and under the seat while stains were on the seat and by the ceiling handle. On top of this there was a low tire pressure warning. None of these are displayed in the post so I assume the car was not detailed/maintained before I rented. I contacted Sean and he immediately responded offering me to bring it back to be detailed and a partial credit. I unfortunately had no time to wait for a detail due to needing to be in Springs quickly so I ended up having to clean it and put air in the tires myself later that day. Now Sean did try to correct this but having a renter turn around and then wait for a detail is unacceptable. The credit at least covered the wash, air, and wipes I had to buy but not my time nor the smell. Hopefully this can be remedied quickly.

Fran J.-18 novembre 2019

Sean was great and so was the car! Thank hour!

George L.-26 octobre 2019

First time using Turo, the process was a piece of cake. Sean made it everything very easy

Belkis O.-18 octobre 2019

Sean

Membre depuis : juil. 2018
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone

Commentaires des voyageurs

57 voyages
Évaluation globale
4.8 étoiles

I was in town for a quick weekend and chose this car due to the high reviews but had quite a different experience. When I picked up the car is smelled strongly of stale smoke and had an equally strong air freshener in it. The center console area was very dirty and sticky. The passenger door pocket, window, and windshield were also sticky as if something exploded. The door had garbage still in the pocket and under the seat while stains were on the seat and by the ceiling handle. On top of this there was a low tire pressure warning. None of these are displayed in the post so I assume the car was not detailed/maintained before I rented. I contacted Sean and he immediately responded offering me to bring it back to be detailed and a partial credit. I unfortunately had no time to wait for a detail due to needing to be in Springs quickly so I ended up having to clean it and put air in the tires myself later that day. Now Sean did try to correct this but having a renter turn around and then wait for a detail is unacceptable. The credit at least covered the wash, air, and wipes I had to buy but not my time nor the smell. Hopefully this can be remedied quickly.

Fran J.-18 novembre 2019

Sean was great and so was the car! Thank hour!

George L.-26 octobre 2019

First time using Turo, the process was a piece of cake. Sean made it everything very easy

Belkis O.-18 octobre 2019