4.0
4.0

Allen

Bay Shore, New York
5 voyagesMembre depuis : juil. 2018
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone
  • Facebook
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    24 minutes
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Emplacement

Commentaires des voyageurs

5 voyages
Évaluation globale
4 étoiles

Trip started off with host’s agent dropping car off 1 1/12 hours later than I scheduled pickup for. Trip was scheduled for a 10 AM pickup, but host’s agent didn’t show up until 11:30 AM. This threw off my entire day and I had to scramble to make necessary adjustments. Secondly there was no working A/C in vehicle (which wasn’t advertised). I was only informed of this when host’s agent came to drop vehicle off. I had no backup plan so I had to take the vehicle as is. Thirdly, vehicle had 1/4 tank of gas when it was dropped off to me at the pickup location. I spoke with Allen (via phone) to see if there was something he could offer me because of the issues and he said that he could offer me an additional 2 hours of rental on top of the 24 hours that was booked, so I planned drop off accordingly only to find out that wasn’t true. Host’s agent wanted vehicle back at 11:30 AM instead of 1:30 PM that Allen and I agreed on via phone, so again I was inconvenienced and had to scramble to make other arrangements. The whole ordeal was a headache and I am unsatisfied with Allen’s poor service. I DO NOT recommend renting from this irresponsible host or his agent. If I could give a 0 star, I would.

Jonathan F.-18 août 2019

The host cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

Turo-3 août 2019

The host cancelled this trip 20 minutes before it started. This message was automatically posted by Turo.

Turo-16 juin 2019

4.0
4.0

Allen

Bay Shore, New York
5 voyagesMembre depuis : juil. 2018
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    24 minutes
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone
  • Facebook

Emplacement

Commentaires des voyageurs

5 voyages
Évaluation globale
4 étoiles

Trip started off with host’s agent dropping car off 1 1/12 hours later than I scheduled pickup for. Trip was scheduled for a 10 AM pickup, but host’s agent didn’t show up until 11:30 AM. This threw off my entire day and I had to scramble to make necessary adjustments. Secondly there was no working A/C in vehicle (which wasn’t advertised). I was only informed of this when host’s agent came to drop vehicle off. I had no backup plan so I had to take the vehicle as is. Thirdly, vehicle had 1/4 tank of gas when it was dropped off to me at the pickup location. I spoke with Allen (via phone) to see if there was something he could offer me because of the issues and he said that he could offer me an additional 2 hours of rental on top of the 24 hours that was booked, so I planned drop off accordingly only to find out that wasn’t true. Host’s agent wanted vehicle back at 11:30 AM instead of 1:30 PM that Allen and I agreed on via phone, so again I was inconvenienced and had to scramble to make other arrangements. The whole ordeal was a headache and I am unsatisfied with Allen’s poor service. I DO NOT recommend renting from this irresponsible host or his agent. If I could give a 0 star, I would.

Jonathan F.-18 août 2019

The host cancelled this trip 3 hours before it started. This message was automatically posted by Turo.

Turo-3 août 2019

The host cancelled this trip 20 minutes before it started. This message was automatically posted by Turo.

Turo-16 juin 2019

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