4.9
4.9

Den

Los Angeles, California
352 voyagesMembre depuis : Oct 2017
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    2 minutes
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Emplacement

Commentaires des voyageurs

352 voyages
Évaluation globale
4.9 étoiles

Thealexpugh1 ..January 19, 2020

Good car but had to pay for a cleaning for a “ dusty car “ I barely drove car and had to pay for a car wash for some bird poop on the hood lmao. 😂 but it’s cooo

Réponse de Den

There is a general rule on a whole Turo platform-car must be returned in the same condition, which means cleaned and fueled, unless fee paid upfront. No matter how long you drive it, If car gets unacceptably dirty after your trip, you’re liable for a cleaning. Just a heads up!

Atcharaporn P.January 18, 2020

Car was good. But I had to paid for lyft in order to pick up a car when this list said it’s a free delivery. I’m not sure is it typical renting from LAX area or somehow it’s just my bad luck!

Réponse de Den

In case of your trip, you were allowed to get a vehicle for 1 day, in this case delivery is not available, and I informed you at the beginning regards that. Even though, I made it available less then 10 mins away from the airport for you. Sorry it that was inconvenient for you, but that what you were told from the very beginning.

Destinee H.January 17, 2020

Everything was good he was very helpful

4.9
4.9

Den

Los Angeles, California
352 voyagesMembre depuis : Oct 2017
Statistiques de l’hôte
  • Taux de réponse
    100%
  • Temps de réponse
    2 minutes
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

352 voyages
Évaluation globale
4.9 étoiles

Thealexpugh1 ..January 19, 2020

Good car but had to pay for a cleaning for a “ dusty car “ I barely drove car and had to pay for a car wash for some bird poop on the hood lmao. 😂 but it’s cooo

Réponse de Den

There is a general rule on a whole Turo platform-car must be returned in the same condition, which means cleaned and fueled, unless fee paid upfront. No matter how long you drive it, If car gets unacceptably dirty after your trip, you’re liable for a cleaning. Just a heads up!

Atcharaporn P.January 18, 2020

Car was good. But I had to paid for lyft in order to pick up a car when this list said it’s a free delivery. I’m not sure is it typical renting from LAX area or somehow it’s just my bad luck!

Réponse de Den

In case of your trip, you were allowed to get a vehicle for 1 day, in this case delivery is not available, and I informed you at the beginning regards that. Even though, I made it available less then 10 mins away from the airport for you. Sorry it that was inconvenient for you, but that what you were told from the very beginning.

Destinee H.January 17, 2020

Everything was good he was very helpful

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