4.8
4.8

Scottie

Phoenix, Arizona
1,709 voyagesMembre depuis : févr. 2017
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone
Emplois
  • Self-Employed
Statistiques de l’hôte
  • Taux de réponse
    99%
  • Temps de réponse
    4 minutes
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À propos de Scottie

Hello my name is Scott, my son Brandon and I are dedicated to providing you a stress free and positive experience using this great service. With well over 1000 customers and 5 ⭐️⭐️⭐️⭐️⭐️ratings.. we are among the top hosts here in Phoenix.. with our large fleet of cars we have many different options to choose from. We are always on time and are very flexible to any special requests you may need.. thank you for renting.. looking forward to meeting you soon..

Emplacement

Commentaires des voyageurs

1,709 voyages
Évaluation globale
4.8 étoiles

Amanda V.15 janvier 2020

Very easy and perfect for our trip!

David M.12 janvier 2020

It would have been nice to know ahead of time that it was fine to ignore the check engine and tire pressure warning lights. What with picking up the key from the lockbox, there was no one to reassure us.

Shane O.12 janvier 2020

When I booked I wrote with my airport arrival and departure times to coordinate airport pickup and he said we could touch base closer to my travel dates. When I checked in before leaving he said during holidays he doesn't do drop off/pick up past 7pm, so I had to take a Lyft. Where the car is left to check it out was dark. Lots of dings and scratched which is totally fine, but the interior had not been fully cleaned. Gas was at half tank. Check engine light was on. I messaged him about this but he didn't reply until we were on the road the next day, saying don't worry about it, it's fine. I later checked the oil and coolant, both were below the minimum levels. There was also a part under the hood that was just sitting there, not connected to anything. There was no user manual in the vehicle and I couldn't figure out how to engage 4wd which is why I paid extra for this vehicle. If it was engaged the Jeep might need new tires, it did not handle very well on icy roads. At the end of the trip he did contact me offering to drop me back. I assume this was so he could keep the $20 airport pickup fee. I am still out the $18 for my Lyft ride the first night. When I told him about the oil and coolant he didn't say anything. Super awkward silence the rest of the ride. He never asked how the trip was or how the car worked out for us. I don't get the sense that safety of his vehicle is a priority.

Réponse de Scottie

I’m really not sure how to respond to this highly exaggerated response.. the Jeep only has 15,000 miles on it.. everything works perfect fine.. as for the 4x4 it’s very easy to use it’s a round knob that you turn.. a child could easily activate it. Also no one should be working or trying to do maintenance on my vehicle who is not certified to do so. The vehicle has perfect ratings and has never given anyone issues. If any future customers are concerned plz read my 5 star reviews

4.8
4.8

Scottie

Phoenix, Arizona
1,709 voyagesMembre depuis : févr. 2017

À propos de Scottie

Hello my name is Scott, my son Brandon and I are dedicated to providing you a stress free and positive experience using this great service. With well over 1000 customers and 5 ⭐️⭐️⭐️⭐️⭐️ratings.. we are among the top hosts here in Phoenix.. with our large fleet of cars we have many different options to choose from. We are always on time and are very flexible to any special requests you may need.. thank you for renting.. looking forward to meeting you soon..
Emplois
  • Self-Employed
Statistiques de l’hôte
  • Taux de réponse
    99%
  • Temps de réponse
    4 minutes
Informations vérifiées
  • Adresse courriel
  • Numéro de téléphone

Emplacement

Commentaires des voyageurs

1,709 voyages
Évaluation globale
4.8 étoiles

Amanda V.15 janvier 2020

Very easy and perfect for our trip!

David M.12 janvier 2020

It would have been nice to know ahead of time that it was fine to ignore the check engine and tire pressure warning lights. What with picking up the key from the lockbox, there was no one to reassure us.

Shane O.12 janvier 2020

When I booked I wrote with my airport arrival and departure times to coordinate airport pickup and he said we could touch base closer to my travel dates. When I checked in before leaving he said during holidays he doesn't do drop off/pick up past 7pm, so I had to take a Lyft. Where the car is left to check it out was dark. Lots of dings and scratched which is totally fine, but the interior had not been fully cleaned. Gas was at half tank. Check engine light was on. I messaged him about this but he didn't reply until we were on the road the next day, saying don't worry about it, it's fine. I later checked the oil and coolant, both were below the minimum levels. There was also a part under the hood that was just sitting there, not connected to anything. There was no user manual in the vehicle and I couldn't figure out how to engage 4wd which is why I paid extra for this vehicle. If it was engaged the Jeep might need new tires, it did not handle very well on icy roads. At the end of the trip he did contact me offering to drop me back. I assume this was so he could keep the $20 airport pickup fee. I am still out the $18 for my Lyft ride the first night. When I told him about the oil and coolant he didn't say anything. Super awkward silence the rest of the ride. He never asked how the trip was or how the car worked out for us. I don't get the sense that safety of his vehicle is a priority.

Réponse de Scottie

I’m really not sure how to respond to this highly exaggerated response.. the Jeep only has 15,000 miles on it.. everything works perfect fine.. as for the 4x4 it’s very easy to use it’s a round knob that you turn.. a child could easily activate it. Also no one should be working or trying to do maintenance on my vehicle who is not certified to do so. The vehicle has perfect ratings and has never given anyone issues. If any future customers are concerned plz read my 5 star reviews

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