5.0
5.0

Iyad

1 tripJoined Sep 2018
Verified info
  • Email address
  • Phone number

Reviews from guests

23 trips
Overall Rating
4.4 stars

Love the ride and was an okay experience

Nicholas B.-December 2, 2018

The vehicle was easy enough to pick up, and Lyad was easy to communicate with. However, the car had a check engine light on which was explained to me as "a prior renter putting regular unleaded instead of premium fuel in the vehicle." On our trip, car transmission started to slip very significantly. I strongly suspect this was the reason for the "check engine light." Additionally, something I had not noticed until I was well underway - the passenger airbag malfunction light was on. If I had I seen that initially, I would not have accepted the rental - as it presents a genuine safety issue. The following is from Car-Guru: "If your airbag or SRS light comes on, don't ignore it. It's not uncommon for drivers to put off exploring why a dashboard light illuminated in their car. ... An illuminated airbag warning light can mean a number of things. But the most important thing to know is it means your airbag won't deploy". Fortunately, we did not need to see if Car Guru is accurate on this issue but to be very honest I was left wondering about the integrity of someone who would knowingly rent a car with a serious safety hazard that has not been addressed? And finally...my original trip was for five days and included 750 miles. I had to extend two days my total miles were 880 for the entire trip. I received a request for $27.30 for excess mileage. Logic told me if five days = 750 miles then seven days would = 1,050 miles. When I asked Lyad about it, he explained to me since he gave me a weekly discount for seven days, the miles would not be increased. Huh? I paid it; I surmised I was going to spend a lot more than 27 bucks of my valuable time trying to understand that logic.

Bruce M.-November 30, 2018

First time using turo and it was a very easy process- will definitely be using this on a regular basis

Christen M.-November 7, 2018

Reviews from hosts

1 trip
Overall Rating
5 stars
5.0
5.0

Iyad

1 tripJoined Sep 2018
Verified info
  • Email address
  • Phone number

Reviews from guests

23 trips
Overall Rating
4.4 stars

Love the ride and was an okay experience

Nicholas B.-December 2, 2018

The vehicle was easy enough to pick up, and Lyad was easy to communicate with. However, the car had a check engine light on which was explained to me as "a prior renter putting regular unleaded instead of premium fuel in the vehicle." On our trip, car transmission started to slip very significantly. I strongly suspect this was the reason for the "check engine light." Additionally, something I had not noticed until I was well underway - the passenger airbag malfunction light was on. If I had I seen that initially, I would not have accepted the rental - as it presents a genuine safety issue. The following is from Car-Guru: "If your airbag or SRS light comes on, don't ignore it. It's not uncommon for drivers to put off exploring why a dashboard light illuminated in their car. ... An illuminated airbag warning light can mean a number of things. But the most important thing to know is it means your airbag won't deploy". Fortunately, we did not need to see if Car Guru is accurate on this issue but to be very honest I was left wondering about the integrity of someone who would knowingly rent a car with a serious safety hazard that has not been addressed? And finally...my original trip was for five days and included 750 miles. I had to extend two days my total miles were 880 for the entire trip. I received a request for $27.30 for excess mileage. Logic told me if five days = 750 miles then seven days would = 1,050 miles. When I asked Lyad about it, he explained to me since he gave me a weekly discount for seven days, the miles would not be increased. Huh? I paid it; I surmised I was going to spend a lot more than 27 bucks of my valuable time trying to understand that logic.

Bruce M.-November 30, 2018

First time using turo and it was a very easy process- will definitely be using this on a regular basis

Christen M.-November 7, 2018

Reviews from hosts

1 trip
Overall Rating
5 stars