I was glad to have a car but I wouldn't recommend Lucky Owl. They were 35 minutes late for my pick up. They said the driver's "GPS broke" even though it was a local pick-up and I was less than 3 miles from their location. The van was thoroughly cleaned but really worked over. The carpets had big brown stains, the inside of the car smelled funny, a hub cap was missing and the engine light was one when I got the van. The car ran and got us where we needed to go but that was the best part.