4.7
4.7

Professional Car Rentals Inc

Los Angeles, CA
2,388 tripsJoined Jun 2017
Verified info
  • Approved to drive
    Approved to drive means Professional Car Rentals Inc has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
Languages
  • English, Spanish, Italian
Works
  • Pro Car Rentals Inc.
Host stats
  • Response rate
    95%
  • Response time
    39 minutes
Share this Turo profile.

About Professional Car Rentals Inc

We started Pro Car Rentals almost 2 years ago and exist solely within Turo, so we're incredibly well-versed in the in's and out's of the Turo world and are here to make your trip as easy and enjoyable as possible. We have over 1,800 trips under our belts and a ton of 5-star ratings to back it up. Some things you can expect when renting from us are: -Our cars always being available on time -Our vehicles being well-maintained, clean and ready to go at a moment's notice -We're around almost 24/7 should anything come up and Turo's 24/7 Customer Service is always there as an extra layer of support as well There are a ton of options to choose from on Turo, and we know we may not be the cheapest option, but we are 100% reliable, we do NOT cancel trips last minute (and never have) and our full-time staff has plenty of experience to make the entire process as easy and stress-free for you as possible. We look forward to hosting you! -Pro Car Rentals Inc.

Location

Reviews from guests

2,388 trips
Overall Rating
4.7 stars

The host cancelled this trip 1 day before it started. This message was automatically posted by Turo.

Turo-July 18, 2019

Don’t rent from this company. Read our long list of complaints. The listing said they could deliver. Which was one of the main reasons we chose that car. Then they messaged and said we must rent 3 days or more to get delivery. Fine. So we go to pick it up and it is in a sketchy area of town and the app sent us the wrong address. The one good thing is that they responded promptly and told us the correct address. But they acted like it was not big deal and not their fault that we got sent the wrong address. We started the car and the service light immediately came on and stayed on throughout the trip. And for a car this new it was clear from driving it it hasn’t been well maintained. That being said, renting a Miata in LA is a lot of fun and it is a great car for driving on curvy roads. Maybe just don’t rent from this company. The worst part was after dropping it off yesterday extremely clean and full tank of gas they sent me a message today charging us $20 for a cleaning fee, claiming there were fingerprints on the car. It’s a BLACK CAR, how can you use the car without getting fingerprints on it?! And who has ever heard of a car rental where you have to wipe off your fingerprints? Horrible Turo experience.

Lauren H.-July 10, 2019

Everything about the car was amazing! Loved riding it, thank you so much

Nestor F.-July 10, 2019

4.7
4.7

Professional Car Rentals Inc

Los Angeles, CA
2,388 tripsJoined Jun 2017

About Professional Car Rentals Inc

We started Pro Car Rentals almost 2 years ago and exist solely within Turo, so we're incredibly well-versed in the in's and out's of the Turo world and are here to make your trip as easy and enjoyable as possible. We have over 1,800 trips under our belts and a ton of 5-star ratings to back it up. Some things you can expect when renting from us are: -Our cars always being available on time -Our vehicles being well-maintained, clean and ready to go at a moment's notice -We're around almost 24/7 should anything come up and Turo's 24/7 Customer Service is always there as an extra layer of support as well There are a ton of options to choose from on Turo, and we know we may not be the cheapest option, but we are 100% reliable, we do NOT cancel trips last minute (and never have) and our full-time staff has plenty of experience to make the entire process as easy and stress-free for you as possible. We look forward to hosting you! -Pro Car Rentals Inc.
Languages
  • English, Spanish, Italian
Works
  • Pro Car Rentals Inc.
Host stats
  • Response rate
    95%
  • Response time
    39 minutes
Verified info
  • Approved to drive
    Approved to drive means Professional Car Rentals Inc has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number

Location

Reviews from guests

2,388 trips
Overall Rating
4.7 stars

The host cancelled this trip 1 day before it started. This message was automatically posted by Turo.

Turo-July 18, 2019

Don’t rent from this company. Read our long list of complaints. The listing said they could deliver. Which was one of the main reasons we chose that car. Then they messaged and said we must rent 3 days or more to get delivery. Fine. So we go to pick it up and it is in a sketchy area of town and the app sent us the wrong address. The one good thing is that they responded promptly and told us the correct address. But they acted like it was not big deal and not their fault that we got sent the wrong address. We started the car and the service light immediately came on and stayed on throughout the trip. And for a car this new it was clear from driving it it hasn’t been well maintained. That being said, renting a Miata in LA is a lot of fun and it is a great car for driving on curvy roads. Maybe just don’t rent from this company. The worst part was after dropping it off yesterday extremely clean and full tank of gas they sent me a message today charging us $20 for a cleaning fee, claiming there were fingerprints on the car. It’s a BLACK CAR, how can you use the car without getting fingerprints on it?! And who has ever heard of a car rental where you have to wipe off your fingerprints? Horrible Turo experience.

Lauren H.-July 10, 2019

Everything about the car was amazing! Loved riding it, thank you so much

Nestor F.-July 10, 2019

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