4.9
4.9

Tatsiana

Las Vegas, Nevada
1,882 tripsJoined May 2016
Tatsiana is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more
Verified info
  • Approved to drive
    Approved to drive means Tatsiana has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook
Languages
  • English
Works
  • Wynn Las Vegas
School
  • College of Southern Nevada High School
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Share this Turo profile.

About Tatsiana

Experienced Turo host with almost 2000 trips hosted. Feel free to look at my cars and choose one that fits your needs. Thank you and Happy Turoing :)

Location

Reviews from guests

1,882 trips
Overall Rating
4.9 stars

Let me start off by saying - don’t rent this car. When I showed up with my pregnant wife and toddler at night to pick up the car there was communication errors on their end to help me get the key so we waited outside for 15 minutes as they don’t answer phone calls. Ever. Once I got in the car THE ENTIRE CAR REEKED OF WEED. it was so strong my eyes were watering and my wife vomited. I tried getting a new car but she was exhausted and didn’t want to be stranded in an unknown neighborhood at night without a ride to the AirBnB. We rode with the windows down and her head out the window. I tried to give them the benefit of the doubt. I let it air out overnight and when I came back it was still just as strong. Called turo and told them I need a new car and when they tried contacting the owner they couldn’t even get a hold of them. When I tried calling it went straight to voicemail. They didn’t even offer a full refund. Just for the days we didn’t use the car. Their customer service is lacking. The person who was messaging me doesn’t seem to speak English fluently and also lead to our communication errors at the beginning. The man that was there when we dropped off the car didn’t apologize or try talking to us or asking how we were. Just glazed over us. I don’t know what kind of operation these people are running but I have never had such a terrible experience using this app before, there was no communication when I needed it, and no sincerity in their apologies. If you are reading this I am not kidding - rent from someone else. Because once the weed oils get into the fabric it never leaves. Even if they try cleaning this car you will have the same problem I did and will run into the same lack of care form an owner as I have. I wanted so much time dealing with this. You shouldn’t have to either.

Ryan P.-October 15, 2019

She was amazing and very kind and patient

Lavetta H.-October 11, 2019

Awesome as usual

Richard B.-October 6, 2019

Reviews from hosts

5 trips
Overall Rating
5 stars

Great Turoean! Thanks!

Xuong T.-May 12, 2018

Tatsiana took good care of the car. Recommended

Serguei T.-April 25, 2018

4.9
4.9

Tatsiana

Las Vegas, Nevada
1,882 tripsJoined May 2016
Tatsiana is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
Learn more

About Tatsiana

Experienced Turo host with almost 2000 trips hosted. Feel free to look at my cars and choose one that fits your needs. Thank you and Happy Turoing :)
Languages
  • English
Works
  • Wynn Las Vegas
School
  • College of Southern Nevada High School
Host stats
  • Response rate
    100%
  • Response time
    0 minutes
Verified info
  • Approved to drive
    Approved to drive means Tatsiana has provided their driver’s license number and passed the Turo driver screening process.
    Learn more
  • Email address
  • Phone number
  • Facebook

Location

Reviews from guests

1,882 trips
Overall Rating
4.9 stars

Let me start off by saying - don’t rent this car. When I showed up with my pregnant wife and toddler at night to pick up the car there was communication errors on their end to help me get the key so we waited outside for 15 minutes as they don’t answer phone calls. Ever. Once I got in the car THE ENTIRE CAR REEKED OF WEED. it was so strong my eyes were watering and my wife vomited. I tried getting a new car but she was exhausted and didn’t want to be stranded in an unknown neighborhood at night without a ride to the AirBnB. We rode with the windows down and her head out the window. I tried to give them the benefit of the doubt. I let it air out overnight and when I came back it was still just as strong. Called turo and told them I need a new car and when they tried contacting the owner they couldn’t even get a hold of them. When I tried calling it went straight to voicemail. They didn’t even offer a full refund. Just for the days we didn’t use the car. Their customer service is lacking. The person who was messaging me doesn’t seem to speak English fluently and also lead to our communication errors at the beginning. The man that was there when we dropped off the car didn’t apologize or try talking to us or asking how we were. Just glazed over us. I don’t know what kind of operation these people are running but I have never had such a terrible experience using this app before, there was no communication when I needed it, and no sincerity in their apologies. If you are reading this I am not kidding - rent from someone else. Because once the weed oils get into the fabric it never leaves. Even if they try cleaning this car you will have the same problem I did and will run into the same lack of care form an owner as I have. I wanted so much time dealing with this. You shouldn’t have to either.

Ryan P.-October 15, 2019

She was amazing and very kind and patient

Lavetta H.-October 11, 2019

Awesome as usual

Richard B.-October 6, 2019

Reviews from hosts

5 trips
Overall Rating
5 stars

Great Turoean! Thanks!

Xuong T.-May 12, 2018

Tatsiana took good care of the car. Recommended

Serguei T.-April 25, 2018

Share this Turo profile.