The only reason I took one star off for punctuality was that Sara called to ask if I could meet earlier than planned, but then I had to wait for about 10-15 minutes. Not a big deal though, as she took excellent care of the car. She cleaned it out, filled it up, and followed all the instructions, so that's the important thing. I'd happily rent to her again!
Sara took wonderful care of my car. Even though she was a little late in picking it up and returning it (due to unforeseen circumstances), she called ahead of time to let me know and was a great communicator. I would definitely rent to her again!