This was my first time using Turo and it was a great experience! Sarah and William were very responsive and friendly to coordinate with. They were very accommodating even when we had to extend the booking an extra day due to delays. The car was as described and in good shape. I'm not sure if it was noted in the description, but there was definitely pet hair/dander for those who may be allergic. Overall a good experience and would recommend it to others.
Sarah and her husband were great! Everything worked out perfectly, pick up and drop off were a breeze, and we saved good money by renting from Sarah instead of a car rental agency. Would definitely rent from them again!
Very very easy to work with!! Picked up the clean car and key exchange went smoothly. It was my first turo but not theirs. Car was clean and updated. Drop off was straight forward. Very nice people - will definitely try to work with again
this is my first experience with turo and i must tell you; if everyone is as attentive as sarah, kudos to turo! sarah's vehicle is clean and kept me informed with everything i needed to know and more, tks again.
Thank you so much, Sarah! For 1) Her Honda Minivan is awesome. Leather, auto-everything, drives really well, enough power for a full load pushing up the San Francisco hills. For 2) Sarah is SO nice. Her family is very sweet as well. 3) Fast-pass included! Keep track of your travels and venmo Sarah the tolls. 4) Turo Valet was badass - car was ready to go at the pickup time, they took photos before and after, and were very nice, too! Turo is a game-changer in car rental. Sarah is at the top of the pack with a great car and great service. She even came to our a cappella show (check out Blue Jupiter for photos of our group using the van on tour!)
Absolutely Fantastic. By far one of the easiest and most convenient rentals I have ever done. Sarah was great to work with, was always quick to communicate, and went out of her way to make sure our rental was a pleasure.
great to work with, The van was in good shape, easy to get to it to pick it up and worked out really well for me and my family. Owner was quick to respond to questions and even helped us get out of a pinch with needing a car seat. Van drove good and is great on gas. Will try this service again next time I travel
Sarah is very professional and friendly. Communication was great! Picking up and dropping off the vehicle was also convenient and quick with her excellent instructions.
The Sienna ran beautifully and handled like a dream on the winding roads of Mendocino.
We recommend this car for a great Turo experience.
Simply Excellent. Long live Turo..!! I needed the car to take my parents for a day trip to 17 miles drive.Sarah and William's car is very good and entire transaction was so smooth and I will book again and again with them. They were so nice, they texted me after I returned the car that I had forgotten my GPS clip in the car and they can deliver it to my home.
Car was as described and perfect for our family of 4. We were all very comfortable and with the seats in the back down, it fit our luggage with ease. It was clean, gas was full, and the owners were very punctual with pick up and drop off at the airport. Communication was professional--we had a great experience and would rent this vehicle again without any hesitation from Sarah.