I want to exalt here my satisfaction with the service the website provide and with Frank of course.
He makes everything easier and simple.
Bout the car, it was a very clean car, really comfortable and as a car enthusiast I can say is a amazing car to drive. The MPG is unbelievable, I did more than 10 hours driving with one full tank of gas, I have a picture proving the 50 MPG average! But the real average on the road at the end was 41, and we are talking about 274 Horsepower car!
So, rent IT if you are reading this, just take care with the milage limit, Is so good to drive that for sure you gonna explode the limit!
Frank was quite the gentleman and made our trip out to northern california seamless. We rented his sedan for nearly 9 days and it worked perfectly. I loved that his car got INCREDIBLE gas mileage (saved me a ton of money with fill-ups), he obviously took very good care of it, and even provided a car charger for non-iphones. The car is fantastic for long rides, as it handles like a cloud and the seats are very comfortable. If going down the long and winding Hwy 1 the mountains in Yosemite, it makes it much easier since it handles great.
Communication was great. Frank kindly met us at the airport outside our baggage claim (better than having to go to the rental counter at SFO), and returning the car was just as easy.
This was my first time using relayrides (or something comparable) and I am very pleased. Glad to give my money to a 'small business' than a large corporation, and also glad to see such a good car-sharing site work very well.
Frank once again goes above and beyond. A snowstorm in Chicago required me to change my reservation time not once, but twice -- once while in the air. Each time, Frank responded immediately and was very accommodating. At no point did he have to make as many adjustments to his own schedule as he did, but it was truly appreciated. It's safe to say you won't find a better person to rent from on RelayRides.
The Sonata was an excellent drive: fast, efficient, powerful, spacious and in mint condition. Frank was really, really helpful and communicative, especially with the pickup and dropoff at the airport. I would definitely take the car again - thanks Frank!
I booked Frank's Sonata as I was taking off on my flight into SFO from Seattle. Expecting to wait for a while at the airport, we were pleasantly surprised when Frank agreed to come get us ahead of schedule (RelayRides don't allow reservations sooner than 2-hours to pickup). We ended up riding with Frank to Menlo Park since it was in the direction that we were traveling and shared a interesting and fun conversation on the way there. Overall, loved the experience - thanks Frank!
I could give 6 stars if possible but 5 was the max. Frank responded to flight delays, odd times pick up etc. to name a few. He was great! I would definitely rent from him again. He is a great guy with a great car. Period.
Frank's Sonata was great to drive. He himself was very prompt in the communication. The fact that he allowed the pick-up and drop off time & location to be flexible made my first RelayRides experience that much better. Would definitely rent from him again.
I rented Frank's Sonata SE Turbo a few times. The car was always immaculate and drives like a charm. The seats are very comfortable and the trunk is definitely roomy. Frank is really friendly and laid back. He makes it easy to pick up and drop off the car.
I just rented Frank's 2011 Hyundai Sonata, the car was great! The car drove smooth with no issues. Frank was super easy to communicate with while scheduling a time to pick up or drop off the car. Would definitely rent again!
Frank was fantastic. He not only brought the car to the airport for us, he also met us there for the drop-off. When our flight was delayed, Frank graciously rearranged our drop-off time so we didn't have to spend additional time at the airport. It was the single best car rental experience we've ever had. Thanks again!
Frank is great - super nice and punctual. His car is still pretty much brand new - clean, comfortable, and has great MPG. I especially appreciate how flexible Frank was with the drop off and pick up points. Would definitely rent car from him again.
Frank is an absolutely wonderful person to rent from. He picked me up from the airport and dropped me off as well. Very courteous, very prompt, and very polite and helpful. The car was a beauty - clean, immaculate and running very well! All in all, a great experience, and I'll happily rent from Frank next time. I'm also recommending him to all my friends.
The car was spotless and exactly as pictured. Frank was fantastic -- he went out of his way to make the trip easy for me. Both pick-up and drop-off were quick and painless. Thanks! This is the kind of easy trip that makes the service wonderful.