Young Mi was extremely responsive to my initial request and very easy to work with so far as pick up and drop off of the wonderful Prius rental! I highly recommend and will request next time I am in town! Thank you.
Young Mi's car was perfect for our day trip to Muir Woods! She responded quickly and was even flexible about pushing back our pick up time that morning. The car is easy to drive, super clean and the perfect size if you are going to try and park anywhere in the city. Thanks Young!!
The use of Turo could not have been easier. First of all the communication directly with the car owner was efficient and effective. On the day of the ride I took a bus across town to pick it up even early on a Saturday morning. The car owner was available at our agreed upon time and had a quick tutorial to explain the car, registration, tolls, and car return. My family and I had no issue with the car, it was perfect for our quick day trip, filled it up, returned it without incident, and took the bus back across town. Great value and no middleman. We will definitely use Turo again when a car is only essential for a specific need.
Young Mi responded very quickly to my request for a rental (which was late notice). At pickup, (per my request ) she quickly went over the functions of the Prius. The rental thereafter was fabulous! Amazing car & amazing gas mileage! Thanks again!! ~Stacey
This was the second time I rented from Young Mi, this car is so great to drive and was easy to access, especially on a holiday weekend (which can sometimes be harder to do).
I'll definitely be renting again!
Great car! Incredible gas mileage ($6 filled up the tank after a trip to the east bay and driving around SF). This prius is WAY easier to drive than some older ones I have driven. The brakes and handling are much improved.
Renting Young Mi's car is a great experience as she is always punctual and pleasant to work with. Her car is easy and smooth to drive and the great gas mileage is a pleasant surprise at the gas station.
Young Mi and Tim were fantastic. When I needed a car at the last minute on Thanksgiving day, they responded quickly and were flexible with drop-off and pick-up times; not to mention being super-friendly.
The car is clean and runs great. The only thing to note is that they have a dog, so there's a bit of dog hair on the seats. Not much, and they keep it clean and fresh smelling too, but for those of you who are allergic, it's a good thing to know about. Oh and they let me use their FasTrak, which made it easy to cross the Golden Gate Bridge - yay!
This is my second time renting from Young Mi, and it was once again a great experience. Picking up and dropping off the keys was very easy. The car is in excellent shape and is very clean. Best of all, the fuel economy is amazing! I spent very little on gas after a full weekend of driving.
Young Mi was awesome, totally professional and friendly. Her Prius was nimble and fun to drive. It really could not have been a better experience. Stellar gas mileage was a nice bonus to add to a great easy experience.
Young Mi agreed I should pay parking tickets directly when I dropped the keys off over an hour early. I sent the check in 3 days later but apparently that was too slow for her. So she paid by credit card herself and asked Turo to charge me. This resulted in me being charged twice. Initially, Turo told me I would get refunded if the check was cashed, but then they reneged and basically told me I was SOL. So now I am out $264 instead of $132 or I have to deal with the bureaucracy that is the city of San Francisco when I'm half a world away. To make it worse, instead of contacting me before she paid the ticket (which would have averted this whole problem), Young Mi contacts me a couple days later demanding I replace an iphone charger that was apparently in her car... when I don't even own an iphone. Bizarre, nightmarish experience.
Young Mi was easy to communicate with and made my first time using Relay Ride a great experience overall. The car felt brand new, drove great and couldn't have been a better choice for the weekend! Highly recommended :)
I absolutely loved this car. Young Mi is very kind and cooool! When I arrived to pick up the keys she showed me the cool features of the car, working with her was very easy, our communication was great. The car was very clean, it had a full tank of gas. I really enjoyed this Prius its very easy to park because its compact and cheap to fill up.
Young Mi was quick to respond to my request and was very helpful once I arrived to pick up the car. She gave me a quick overview of the car and it's features. It was a great experience all around. I will definitely rent from Young Mi again!