Elisa was wonderful. Yes her vehicle was great- it got good gas mileage (drove 1,100 miles and filled it up 3x), Bluetooth was available, smooth driving, rear view camera, etc) but Elisa was even better. She made the pickup/return process extremely easy and was punctual! She handled everything honestly and professionally. The only tricky part was for a road trip, we had bigger suitcases, and fitting them in the back was a tad puzzling, but we made it with 4 rather large suitcases! Hands down would do it again! Thanks Elisa!