Ernesto

Joined Aug 2018
Verified info
  • Email address

Reviews from guests

41 trips
Overall Rating
4 stars

Terrible experience. -I was not given the van listed. -The van I was given had the “Check Air Bag” light on from very early on. -A bit later, the “Check Tires” light went on. -And a little bit after that, the “Change Oil” light went on. I was told to contact Turo at the start of my trip by the agent and so I did- had constant communication with them. But I legitimately feared for my life while I drove this van. Then, when I’m returning it, the agent does not pick up the phone, is not sitting at the desk when I arrive, and the sign left at the desk sent me to a different location that turned out to be wrong. AVOID THIS HOST AT ALL COSTS.

Meyer G.-November 24, 2018

I highly recommend to AVOID! AVOID AVOID AVOID... the price was 3 times more then I expected & Terrible customer service. Even if you think about canceling the guy will charge you and won’t even care.

Sophia J.-November 23, 2018

The owner cancelled this trip 1 month and 11 days before it started. This message was automatically posted by Turo.

Turo-November 16, 2018