For car owners, I would recommend avoiding this renter. She showed up without her driver's license, and then returned my vehicle with a less-than-full tank.
When I inquired as to why the tank was only 7/8ths full, she lied about having already put $10 in the tank. The problem with her lie is that she only drove 20 miles according to the before/after photos, which only requires 1.3 gallons at most, so at no point in her travels could my vehicle have accepted $10 worth of gas.
When confronted with this, she agreed to PayPal me the money, but has not done so.
Avoid this renter. Unfortunately I've found her to be a selfish liar.
When Katrina's return time needed to be extended her request was timely, and she stayed in good communication when she needed to return the next day. I recommend her as very responsible and considerate.