Melissa and "Pearl the Prius" are both very lovely. My renting experience was smooth, flawless, and quite easy! I enjoyed many things about working with Melissa; she was very accommodating, she made communication extremely comfortable and accessible, and I could tell that she is just an all-around down to earth, generous, and very selfless person, and that was something to which I was extremely pleased by. Pearl was absolutely amazing, maintenance is well kept, there was everything that you would ever need in a trip, she has great mileage, drives very comfortably, great on gas, and has an ample amount of space. I was most impressed by the feel of the car itself, it was comfortable in the sense that it felt like a car that a person actually owned and drive regularly. It's pretty often that I rent from this site and the car is extremely tidy and the owner is very specific as to what should be avoided and done, it gets a bit heavy and there is always this hope that the owner is satisfied with the treatment, but this wasn't the case with Melissa, she really made me comfortable and I appreciated that. I will definitely rent with her again soon.
Melissa was great to work with - she was really friendly, communicated quickly, and took the time to show me how to operate her car (which is bit different than others). And the gas mileage on the Prius was pretty ridiculous too. I'd definitely recommend Melissa and Pearl the Prius to others.
Melissa was very helpful. Her car was super clean and easy to ride. My hubby is allergic to dogs and he didn't even sneeze once. No complains at all, I will go back to her whenever I need to rent again.
This was the easiest and most positive car rental experience ever. Melissa lives in my neighborhood and she's super nice and explained everything. I am very involved in peer to peer services and this was my first relayride. I can say I probably will never rent a car from a big corporation again. And to top it off I fell in love with Hybrid Prius after this rental!!! :)
Melissa and Pearl were the best. Melissa was patient and kind when I was having cell phone problems and stayed in communication really well. She also provided blankets for the furniture I had to move. The car ran great!
Melissa made this rental a breeze! She is so flexible and quick to communicate. Her helpfulness was top-notch. I know giving her a 10-star rating may entice others to rent from her, meaning Pearl the Prius may not be available for me to rent!! But she deserves it...great person to do business with! Very highly recommended...
Just another great experience with Relay Rides. Melissa was great as well. I never driven a Prius so she gave me some pointers, was on time and really easy to talk to. I will definitely keep her in mind in the future and just a great experience overall. Thanks again.
My 5th rental on here and prob the best. Melissa was great to deal with, flexible and very accommodating. And was pleasantly surprised by how much I liked the Prius. Love that little car, great ride. And 48mpg?And a backup camera? So handy when parking in the city.
Great overall experience!
The car is great on gas, clean, green and efficient! She has two locations for pick up, a great plus. The loop location is a bit tricky due to traffic but easily accessible via cta so long as there are no signal delays. I had a small leak in my laundry but we resolved it. Overall great car to rent.
Melissa is a wonderful car host, always punctual, and accommodating. And Pearl is awesome. A great car for groceries or even a trip to IKEA; it's amazing how much room there is in the back of a Prius. And she's a smooth ride to boot!