Awesome! Lee was very kind, considerate and easy to go with. This was my first time to drive EV. But he explained everything I need. His car was nice, cute, comfy and even powerful. My trip to Seatle was wonderful thanks to him and his car.
Driving Lee's Biodiesel Jetta was a great experience.Lee is very communicative and gets back to your inquiries quickly, which I appreciate. The car itself drives great and gets fantastic gas mileage. I drove just over 316 miles and the tank was still at a hefty 1/4 full. My only tiny complaint was that when I picked the car up it was very dirty on the inside, something I hadn't planned for, so I had to rush to vacuum it out thoroughly before picking my visiting parents up from the airport. It wasn't strewn with litter or anything, just full of dirt and debris from people's feet and the dashboard and consoles were very dusty and full of bits and crumbles. I like a clean car, so this might just be a personal preference, but worth mentioning.
I would still rent from Lee in the future however!
Lee's car was a joy to drive! Adapting to electric driving was a breeze. I commuted to Tukwila, which had recharge locations within reach. Even if you're not familiar with electric cars, please give this one a try. It'll be worth it.
The car runs great - it worked exactly the way we needed for our trip - it is rough and ready which is great because you don't have to worry about getting a small crumb on the seat. If you are looking for a pristine new car, I would look elsewhere.
Lee was very kind to let us drop the car at the airport.
Things we noticed: (a) one of the front headlights was out; (b) one of the tires was very low on air (we easily filled it up and it did not give any issues); (c) the engine light was on the whole time (not sure what that means, but the car ran beautifully the entire time with no issues); (d) the front fender cover was dragging on the road, but we were able to fix the duct tape and it help up perfectly the entire time.
Nothing but superb and smooth transactions/hand-offs with Lee. He was even kind enough to give me a ride back home late one evening. I can see why he's gotten consistently rave reviews and many repeat renters. Lee's one cool cat!
Great ride. Drove this thing everywhere with no problems at all. Only dink was it being filthy on the inside when I picked it up so I had to spend $ on a car wash. Other than that, I recommend this car for anyone.
Rented for 7 days with trips to Portland and nearby Seattle outdoor excellence. Car ran great and Lee was super helpful and prompt in communicating pickup and drop-off. Would absolutely rent this vehicle again.
A great first experience with Relay Rides. Lee was helpful and flexible as we had to slightly change plans before and after the rental period. I will look up Lee's Volkswagen next time I am in Seattle.
A smooth and flawless experience, my first with Relay Rides. Lee was great and fielded extra "okay, now what?" phone calls to help me through my inaugural trip. I went to Vancouver BC and back on half a tank of gas and Lee filled up for me at cost when I returned. The car performed well, no hiccups, no hitches. I'll definitely use this Jetta again.
Everything about the pick-up and drop-off was easy. The owner was very nice, and I felt safe using the car with the excellent insurance coverage options. I'm very glad a peer-to-peer car loaning system like RelayRides is in my city!
Lee was really kind and agreed to leave his car near where I live. He had a simple system in place where I could pick up and drop off the car without him being present. The car was also a breeze to drive in. I would definitely rent from Lee again next time.
I have rented this car before and had a smooth experience. However, this time was a disaster. I had reserved the car weeks ago for a weekend road trip to Vancouver. Thirty minutes before I was supposed to get on the road (at 8pm on a Friday night) I received a text message from Lee saying that the check engine light was on in the car, and that he hadn't gotten around to fixing it yet, but as long as I wasn't planning to park on a glacier, I should be fine. Of course, parking on a glacier is a reasonable weekend excursion in the NW, but luckily it was not my plan. I told Lee that I was concerned about taking the car but he assured me that I would be fine. I would have understood if something came up with the car and I needed to find an alternate vehicle, but because I didn't find out until the last minute, on a weekend, my options were either to take the risk, or delay my trip until I found another car through Relay Rides or another service, which could have meant canceling my trip altogether (and losing deposits on other reservations in Vancouver and standing up a friend who was meeting me there). So, I took the car. Lee assured me that I should be fine. Perhaps he didn't think about how many people his negligence would impact, or how much other money I would lose ... or maybe he just didn't care. Two hours in to my trip, and just across the border into Canada, the transmission stopped shifting beyond second gear. I pulled over, tried to restart several times, and still no solution. After waiting on hold with RR emergency service line for 10 minutes, I once again tried starting the car. For whatever reason, it worked then, so I hastily finished the last hour of my trip, making no other stops until I was at my destination. I was in an unfamiliar and partly rural area with no cell service and extremely concerned about my safety. The next day the same thing happened when trying to start the car at my hotel, so I finally reached Relay Rides. I was told that since I accepted the car knowing that there could be problems, (and really who accepts any car from RR without that assumption), that I was on my own. I would be reasonable for getting the car fixed, and if it couldn't be fixed I would have to pay for another way home. I used cabs for transportation the rest of my stay in Vancouver and held my breath the whole drive back to Seattle, when the car did work properly, albeit with some occasional strange engine noises. How someone could be so irresponsible to "not get around to fixing their car" even though they knew someone was counting on them, and then not tell them of their lapse until the final hour, is beyond me. What is more, by assuring me that I wouldn't have any problems on my trip, Lee clearly either underestimated the car's problems, or just lied to get the money from my reservation. This owner should not be allowed to continue renting cars as he cannot be trusted or relied on. Even if he tells you that this car is in good condition, DO NOT trust him.
Lee went out of his way to make sure it was convenient for me to pickup and return the car. He picked me up at the airport and he came to the airport so I could return it to me. Also, I didn't have time to refuel the car so he is going to invoice me for the remaining fuel. Thank you, Lee, for making my first experience with RelayRides a wonderful one! <3
This car worked well and got me from the city up to Whidbey Island and back without any problems. The owner was easy to communicate and very flexible with pick-up and drop-off times.
The only complaint is that the car was very dirty - both inside and out. This was especially a problem because we wanted to see the beautiful views around us as we drove out of the cit y. A quick wash of the windows went a long way but it looked like this hadn't been done in weeks.
This was my 1st time renting w/ Relay Rides & i was alittle nervous because i drive an 18-wheeler & didnt know where id find parking in downtown Seattle. Plus I was apprehensive about the whole deal. But Lee was great & within the first 5 minutes, after he brought me the car-- i was totally at ease. It was WONDERFUL to go see the sights, rather than sit in my truck all day!! Thank you!
Lee's car drove incredibly well, very peppy. It was fun to drive up to Vancouver and back. Lee was also incredibly helpful in helping us catch our bus down out of town by giving us a lift when we returned the car on a very tight schedule. Thanks Lee!!!
This was my first time using relay rides and it couldn't have gone any smoother. I drove the car all the way to northern Idaho and back and barely used two tanks of gas. Next time i am in Seattle I will be hitting Lee up again.
Lee's Jetta was great! I rented it for a weekend up to Vancouver and was very pleased. Runs nicely, easy to drive, and Lee is great at communicating. I will rent from him again and definitely recommend it!
A great first RelayRides experience! Lee was quick to respond to email and even dropped off the key at my workplace (which I don't expect for all future rides). Everything worked out just great -- although next time, I'll print out a list of possible biodiesel stations along the way. Thanks!