The car was great -- good gas efficiency and a great car to drive. The only very minor issue was picking up the car -- the parking lot attendant didn't seem familiar with the RelayRides concept and was initially hesitant to give me the car. Wasn't an issue in the end, but would leave a cushion, as it took about 15-20 minutes to get the car. Look forward to renting the car again!
Ezeibe’s Volkswagen GTI was a very smooth ride. The logistics involved with picking up/dropping off the car was even more painless considering the valet basically does everything for you. Ezeibe was also easy to get a hold of in case you had any questions.
I look forward to renting the car again in the future!
It was a great experience renting Ezeibe's car. Ezeibe was very responsive and accommodating of changes in my schedule, including an urgent need to change the pickup time the day before my scheduled rental.
The GTI was a pleasure to drive, was very easy to park, and got great fuel economy.
The pickup and dropoff arrangements could not be easier. Highly recommended!
Print release form sent to you by Ezeibe, give to valet, drive car, drop off car. Done. Ezeibe makes the process super easy. Car worked great, he even provided an auxiliary cable so you can connect your phone to the stereo.
Eziebe and his ride were absolutely great! He was very accomodating and the valet made pickup/drop off convenient and easy. Car ran fantastic and is actually much more spacious inside than it looks. I'd definitely rent it again. Thanks Eziebe!
My experience with 'The Pocket Rocket' was fantastic. The car is reliable and fun. Ezeibe made the entire process smooth and effortless. The pick up and drop off was simple, fast, and easier than most rental companies. Drop off location is close to the train system, making travel to the airport after drop off easy. I look forward to requesting the car next time I travel to Chicago.
I hadn't heard from two other owners, so we contacted Ezeibe- he got right back to me. Very prompt in responding to our questions, as well. The car is great to drive, and was good on gas. Pickup/dropoff was extremely easy. Will request again!
I almost don't want to leave this review, because the car may be less available because of it :) My experience in Chicago with Relay Rides owners is not good. They are terrible at communication. That wasn't the case here.
Ezeibe is fantastic!! Great response time and communication. Super easy pick-up and great car! I will be back for sure.
Ezebei was responsive in approving a last minute extension request. This made my trip a lot better as I was stuck outlet mall shopping and the girls (as usual) wanted to shop more. The extension made me and them happy.
If you're a veteran relay rider, this experience will be a little different. I never met him, he was hard to get ahold of. The car wouldn't start. It was a very unpleasant experience. The car did work, but it was kind of messy, probably from another renter though.
Great car (nice and small, but some real "zip" to it), great communication from the owner, and just checking with the valet to pick-up and return was superb. No complaints, definitely look forward to renting again!