Car was clean and in great condition. Rong was very responsive when we wanted to keep adding more days because we were moving off island and needed the vehicle longer. From the second day, the air pressure light came on, we filled it light turned off and again this happened. The night before our trip ended, the tire was completely flat. I was so stressed out but Rong came the next morning, fixed the flat and took it from my hotel(turns out there was a nail with slow leak). He was apologetic and offered me another vehicle. If we ever come to visit the island, we will be using him for car rental, for sure. Thanks Rong!