Thank you for the car, Erin! Everything went great, the car is super clean with a bunch of nifty features like an AUX cable, a phone charger, even an umbrella in the back. Pick-up was smooth, no mechanical issues.
Денис У.-October 29, 2018
I rented Erin’s Hyundai for 5 days. The car was nice and easy to drive, and we felt safe on the road during the heavy rains and thunder storms during our stay in Madison. I never met Erin in person, but it was an easy pick up. She gave clear instructions, and was quick to reply. I contacted Erin and gave her a heads up several hours before the return time that we might be less than an hour late due to the very bad weather conditions. She insisted that I had to make an extension, having to pay for an additional day even if I was only 40 minutes late, and that she could not do anything about the price for the unused additional day. It was a good car for the price, I can recommend it, but being more understanding and having a bit more flexibility regarding the return time would have helped the overall experience, and would have enabled me to give a better rating.
Camilla A.-October 17, 2018
The owner cancelled this trip 17 hours before it started. This message was automatically posted by Turo.
Turo-February 5, 2018