James rented van and returned it in clean condition. A scratch happened in the front bumper. He was very honest and informed me about it. We sorted it out through Turo and insurance companies. No hassle.
He is a gem of a person! I would certainly rent my van again if he ever needs it.
James was very courteous in organizing pickup and drop-off of the car. The car itself is fantastic. I had no problem driving it on the freeway, in the mountains and on dirt roads. Sure it's small, but if you don't need an SUV's worth of space, this car is a pretty good bet.
I booked the Smart car for 1 month! My trip was just amazing. The car was in perfect shape, perfect to move around town and hard enough to make it for freeways. I can tell I drove nearly 3000 miles, the car is high standard. It was also claimed by all the people around me, as it's a car not common in the Bay Area, which was fun indeed. The most important thing about the car it's its owner James, who was really helpful at any moment any time, always a really understanding person who will not let you down even if one of your headlights dies. Don't think about it twice and book the smart car, you'll love it!!
This tiny car is great to move around town. It's comfy enough and the mileage is just great. You can notice the need for higher horsepower when going uphill but, other than that, it's totally recommendable. James is super nice btw.
Excellent owner and fun little car to drive. You're not going to spend much time in the left lane on the freeway, but even with the air conditioning on it keeps up with traffic... and finding parking couldn't be easier. For a tiny car there's a surprising amount of room inside and it doesn't feel cramped at all. James, the owner, is prompt and communicative, and picking up and dropping off the car was a snap. I'm sure I'll be renting it again.
Easy rental, great car & perfect for our trip to Napa. We picked up the car up at SFO airport. The only downer was taking a shuttle to long term parking and paying an additional fee both times to pick up/park it. We did request an airport pick up so it was understandable though. Overall, the car was great, James responded when I had questions, and we would rent it again!
CAR WAS FANTASTIC.OWNER COULD NOT HAVE BEEN ANY MORE HELPFUL.HE EVEN WAITED AT CELL PHONE LOT BECAUSE LOT WAS FULL AND HE WAS AFRAID I WOULD HAVE TROUBLE LOCATING CAR.I CANT THANK JAMES ENOUGH FOR HIS HELP
Not only was he one of the very few people who actually wrote back, but he quickly!he accommodated me and was sure to text me instructions before I even landed at the airport. I will be renting this again.
James was fantastic and it was fun driving his smart car. He gave me a ride back home in his Nissan Leaf which was very nice. In fact, I just ended up buying one last week because he was just a big fan of it.
James is very kind even at the time his car was not available. When I requested him again, he even washed his car inside and out. He was always answering my questions and on time. I really appreciate his help.
Thank you so much!
Jay is a great guy, super easy to work with and very accommodating. The car was great to drive, very clean and great on gas. I couldn't be happier with my first relayride s experience. I would most certainly rent Jay's car again if the need arises. A very pleasant experience. Thanks!