4.3

Mel

8 tripsJoined Jun 2017
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  • Response rate
    100%
  • Response time
    36 minutes
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Reviews from guests

8 trips
Overall Rating
4.3 stars

Mel was extremely friendly at first and we were very excited to be able to have this beautiful cool car in the pictures on our wedding day. Unfortunately the car was not clean upon delivery and we had to pay to get it washed. Mel was not upfront about the condition of the car, and upon trying to return it, the car overheated multiple times causing us to be excessively late to return the vehicle. He then tried to blame the vehicle malfunction on us and opened a claim against us that was investigated by multiple parties and ultimately unfounded. He then charged us over $200 for the late return and and is trying to charge us an additional fee for not having the vehicle charged to a certain amount, however part the vehicle malfunctioning, which was not our fault, was that it was not charging... this was our first time using Turo and it was quite a disappointing experience. Just glad the car didn’t start breaking down on the way to our wedding... Be wary!

Kelly O.-November 6, 2018

A friend and I took this car just to tool around for the day. We took it out to Harper's Ferry and then to a winery. So fun to drive! Mel took his time to explain to us everything we needed to know to have a relaxed, comfortable experience. Mel is knowledgeable and passionate about his cars. You won't be disappointed. I will be renting this car again!

Jaymi P.-September 21, 2018

I had the most excellent experience with this "magical" car and the owner who was accomodating, professional, punctual, and communicative. The whole process went very smoothly from the booking to the return. And the car is "way cool" and driving it memorable . Shout out to Mel big time-- Highly recommend the experience

Thomas S.-May 25, 2018