5.0

Hieu

San Jose
96 tripsJoined Dec 2016
Verified info
  • Email address
  • Phone number
Languages
  • English, Vietnamese
Host stats
  • Response rate
    98%
  • Response time
    47 minutes
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Location

Reviews from guests

96 trips
Overall Rating
5 stars

Excellent host

Veronica C.-May 13, 2019

The host was very understanding and the car was kept clean (Simi) lol, would definitely recommend using this host and the I8 for the leisure Desiree :)

Satinder S.-May 5, 2019

Hieu was very responsive, flexible and made it an easy pickup/return.

Marc H.-April 28, 2019

Reviews from hosts

5 trips
Overall Rating
4.2 stars

TL;DR If this renter totals your car, do not expect a text, call, or explanation of the situation. I only found out that Hieu wrecked my brand new 2018 BMW M4 when I received a damage claim email via Turo. He failed to respond to my messages asking about the damage for 12 hours after the claim was made. Then, Hieu refused to cooperate when I asked the whereabouts of my totaled car. When the car was finally towed to my local body shop, it appeared that Hieu had ripped off, crumpled, then discarded my residential windshield parking permit on the floor. It is blatantly clear that he chooses not respect others’ personal vehicles. All in all, it was the most unpleasant experience renting to Hieu, so consider this review a warning before deciding whether to rent to him.

Jeff A.-September 13, 2018

picked up and dropped off right on time and took great care of the car

ZOEB F.-August 28, 2018

picked up and dropped off right on time and took great care of the car

ZOEB F.-August 5, 2018