4.9

Tony

Los Angeles, CA
4,899 tripsJoined Mar 2014
Tony is an All-Star Host
All-Star Hosts are the top-rated, most experienced hosts on Turo.
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Verified info
  • Approved to drive
    Approved to drive means Tony has provided their driver’s license number and passed the Turo driver screening process.
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  • Email address
  • Phone number
Languages
  • English, Russian
Works
  • Auto Leasing Company
Host stats
  • Response rate
    98%
  • Response time
    40 minutes
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About Tony

Hello TURO • Please Check My Other Cars • I Have All 5 STARS Service • Please Feel Free To Contact Me : Please NOTE if you need a personal Driver with any of my cars, please Let me know. Please USE this LINK to get $25 OFF YOUR FIRST TRIP https://turo.com/c/tonya

Location

Reviews from guests

4,899 trips
Overall Rating
4.9 stars

I was called by Tony 2-3 days before my booking stating that all 4 rims/tires of the vehicle had been damaged and that the car would be unavailable. All I could think of was this is terrible timing seeing how it was just 2 days before my trip. So Tony asks if I see any other cars on his profile that I would like to replace the s550 with, so I look and I text him no and that was that. So Tony responds with “Hello. Ok i got you. I will meet you with S class. Thanks” In my head I’m thinking perfect the car must be getting repaired before I get it. So I continue with my original booking and receive the car. When I got the car I was expecting new rims/tires because Tony just claimed the car was unavailable 2 days before I got it due to damage, but there weren’t any new tires or anything. From jump I wasn’t too impressed with the car because it wasn’t 100% clean on the outside like I expected a 2016 s550 that’s being listed on Turo. There were many scratches around the car and the passenger taillight is busted with tape on it. The car key fob battery needed replaced. Each wheel had numerous marks due to damage from hitting curbs from pervious drivers. When I went to return the vehicle I wasn’t met by Tony it was one of his reps. Everything seemed good upon returning the car, then I was told I would be charged $30 because I didn’t wash the outside of the car. I was told by Tony’s rep not washing the car was the only thing not done right on my end . Mind you the outside wasn’t detailed when I received it and inside half way. Tony was never on the site when I returned the car, Tony’s rep stated everything was good expect no car wash. Now all of a sudden I get a smoking fee added to my trip. There was no smoking in this vehicle during my booking. So the experience gets even worse. Hours later I receive an email stating that Tony is now filing a claim on two back tires/rims. Mind you Tony just called me 2-3 days before my trip saying the car wouldn’t be ready but a day later it was. Now I’m dealing with a claim that should not have been filed against me because I didn’t cause the damage. Something was clearly wrong with Tony’s vehicle prior to me renting it and he still insisted on renting it to me knowing that. Now Tony is trying to blame his tire/wheel damage on me when there was clearly something going on before my booking.

Michael J.-April 18, 2019

Pickup & Drop off couldn't have gone any better. Thanks again Tony

Martin J.-April 12, 2019

Thanks Tony! Car ruled, very clean, drove well and communication was easy. cheers

Zachary B.-April 11, 2019

Reviews from hosts

4 trips
Overall Rating
5 stars

⭐️⭐️⭐️⭐️⭐️

Gagik A.-August 15, 2017

A+++

Gagik A.-May 19, 2017