I have never used turo before and had a great experience with it. Went to Maui for 1 week with a friend. Philippe dropped the jeep off at our hotel first thing in the morning. He was very friendly and showed me how to take the jeep top off. The jeep ran well the entire time. We did the road to Hana however per the locals advice we started off on the south part of the island rather then the north. The south side was like off roading. Bumps galore and if we were in a sedan, not sure if we would have made it. While on vacation we also got stuck in a flash flood from kihei to lahiena. It was very scary driving in that weather and if I wasn't in this jeep I wouldn't have felt safe. Lastly, on the day we were leaving we were meeting Philippe by the airport and he was going to drive us to rest of the way to avoid a parking fee at the airport. However the weather was still crappy and he was running really late so he apologized and asked to leave the jeep there and take an uber the rest of the way. For the inconvenience he waived the $25 cleaning fee for us. Which was very nice of him.
All in all we had a great trip and having this jeep was a big part of that good time. I'd highly recommend getting this jeep.