Veronica had been punctual during the pick up and return of the car and communicated well any concerns that she had but unfortunately, there were unsuitable issues how she took care of the car. One of which was when she took matters into her own hand when the "add coolant" light went on (not that its overheating, just a warning that the coolant level is on mid line) by adding water to the reservoir instead of the recommended coolant. 2nd, she mentioned on her messages of her driving in high speed and then making sharp turns. She had also locked in twice the keys to the car and suggested to have her building maintenance open the vehicle with a slim jim. Good thing this time she told me beforehand and I had the car opened remotely as it is equiped with OnStar. The car was rented for a little more than a week.
Veronica had my car for a longer term rental and took great care of it. She was great about responding to text messages and phone calls and stayed in touch when necessary through the duration of the rental. I'd definitely rent to her again!