I was a complete goof when booking this rental. I was excited and didn't even notice the huge manual transmission posting. However, Ian was very open, understanding, and flexible with providing me a partial refund for my mishap. I really appreciated this and even though I can't drive stick I would still recommend renting this small and efficient car from a speedy, professional, sweet RR owner!!!!!
Ian was great! He responded quickly and made the whole process very easy. His car has a few dings, but it drives great and is a breeze to parallel park in the city. I will definitely rent from Ian again in the future.
Ian was conscientious and honest. His car was fun. I had not realized ahead of time I'd be driving a billboard (advertisement on the side doors), or that there was some slight damage. I later noticed the damage and Ian quickly acknowledged it.
Ian was awesome. The car was great!!!! Gas milage was as promised and communication was stellar. Ian picked us up at the airport and we dropped him at home. He went out of his way to make sure our trip was easy and convenient If your going to rent a car in the Chicago area Ian and his Yaris are the only way to go.
This was my first RelayRides experience. Everything went smoothly. Ian made it really easy to pick up keys and communication was clear and prompt. I made a mistake when dropping off the car but Ian was really nice about it too. The car is a nice size for driving about town, easy to park and handles well. Highly recommended!
This was my first RelayRide and it went super smooth. Ian was very accommodating and worked with me on all aspects of my trip. There was great communication and pick up and drop were a snap. The car is great on gas and because of its small size it's easy to park in the city. I would definitely rent his Yaris again. Thanks again Ian.
First time using relay rides and scheduled something last minute. Ian quickly responded and confirmed the place to meet him. Very easily found him and and pleasant to talk to. Car drove well and was spacious enough for four adults. Only downside is car has no power locks or side mirror adjustments. So these need to be done manually. Easy to find parking at place Ian mentioned .
I had a great first experience with RelayRides renting Ian's Yaris. It was clean, easy to drive, and had great gas mileage. Ian was helpful and willing to answer questions. Overall this was a great experience.
The car is a great vehicle to get around in and I like how the car drives and it has a great stick once you get going. The only issue on return is finding a parking place in the area of the owner chicago parking is horriable thanks Ian
Ian was on top of communication and responded immediately each time I wrote. Pickup was a snap and he's very accommodating. I love driving a stick shift and enjoyed the car. You won't go wrong renting Ian's Yaris.