I live in Cambridge and very easy to get to the location by bus 91 (Central Sq) or 86 (Harvard Sq). She is also accommodating and is very fast to response when I made a mistake and needed the time change.
Not our first time renting: Molly's a pleasure to work with - consistently. Although we were only a few miles away, we needed an extra hour on the reservation: and Molly responded to the request in seconds! Thanks, again!
Wow! This was my first relay ride and it couldn't have gone better. Molly was extremely polite and helpful and pointed out all the oddities to her car. She even allowed me to extend the reservation (through the site of course) an extra hour, despite it being pretty late. The car drove surprisingly smoothly, being 12 years old and all. I definitely recommend!
RelayRides that are a reasonable distance from downtown on public transportation, especially on weekends (since buses are much less frequent on weekends), are hard to come by. Located a short distance from the Orange and Green Lines—made even shorter if you happen to have good timing and catch one of several buses that drop off a minute from the car's home base—make this a solid option. Molly was excellent with communication, the car was spotless, and gas mileage was great. Would definitely rent again!