Sergey was AWESOME!! Had absolutely no trouble picking up the vehicle, with the vehicle, or returning the vehicle.. He even sent me an email to make sure everything was going well with the car. I especially appreciate the unlimited miles. I live downtown and work in Kennesaw GA 5 to 6 days a week..This was a life saver...and a job saver lol... I'd definitely rent from him again!
I got the car a little late and it was a little dirty inside. I ended up vacuuming the car at a car wash before returning so the next customer wouldnt think it was me.
But I still think I got a 5star experience because Sergey was very quick go respond when I extended the trip. And he also initiated a refund (without me asking) when I ended up returning the car early. Also, the car got me from point A-B with no issues.
I had the car for two month and I was expecting that the car would not be perfect. I had problem two times but Sergey was always there. I just texted him and he moved sky and mountains to solve the problem.
First, I'll start with the positives. The interior of the car was very nice and clean. The ride was smoothe and was exceptionally good on gas! The unlimited mileage, with a full tank of gas was a real bonus in that I was traveling long distance. On the other hand, there were a few mishaps. One was the change of location for picking up the car 30 minutes before pick-up. Also, photo of the car was not a true picture of the car because there was a missing grill on the front of the car! There were also some of the owner's personal items left in the trunk of the car. The biggest mishap of all was when the car wouldn't start when I was about 200 miles from Atlanta! Thank God, I was at a Rest Area! I called Sergey immediately. He offered his help, but I was too far away at the time. The battery was totally dead! I was blessed to be able to get a jump, almost immediately. After that, there were no more problems.
Overall, as a first experience, I would say, the stalling of the car was the most traumatic part of the whole thing, but even that worked out.The cost of renting with the unlimited mileage made up for everything! I enjoyed the experience.