University of Washington, Arizona State University
Customer service is our highest priority. We value honesty, excellence, and collaboration. Whether you are a local Hawaii neighbor or traveling from distant countries, we hope your overall experience in peer-peer car renting is positive.
A 5-star rating does not even begin to do justice to the experience I had renting this car. Kaui, the owner, is the sweetest person I have ever met, and goes above and beyond to ensure her renters are happy. Within 5 minutes of making the reservation online, I received a phone call from her, confirming everything and explaining the details. Kaui is prompt, honest, very professional, and went out of her way to accommodate us during our transition to the island, as we had just recently moved from Virginia a few days prior to booking the car. She was flexible with pick-up and drop-off times and locations, for which we were extremely grateful. When we experienced a minor problem with the car, we were able to get in touch with Kaui on the first phone call, and she sent her mechanic out to fix the problem while I was at work! What more could you ask for? Kaui is an absolute gem, and is the perfect, kind-natured person with whom to do business. Her car was clean and performed great for us, and was exactly what we needed during our stressful transition to the island. I would highly recommend renting from her, as you will be glad you did!
Phenomenal service! I cannot recommend Kaui more highly. She communicates so well and is easy to get a hold of during anytime of your trip. Car was very cleanly and ran great during the week that I used it. It got great gas mileage. I relied on it heavily to get around and I only used one tank of gas! You won't be disappointed if you rent from Kaui :)