Ronald was SO AWESOME TO WORK WITH! First off, let me tell you that Ronald WENT ABOVE AND BEYOND Turo’s guidelines in ALLOWING me to rent his vehicle for 9 days! It’s people like Ronald that makes me so HAPPY and PROUD to TELL OTHERS TO USE TURO for there next vehicle rental needs! I was in a huge bind, frantic, and lost hope in finding a rental for my 9 day trip. Endless searching on Turo’s app and reading owners RULES about THE TIME frame you can request and pick up a rental. Knowing my past experiences with Turo, you can’t rent a vehicle at the last minute. And then, BINGO!!! I find RONALD’s MAZDA for a great price BUT the pick up time wouldn’t allow me to purchase it. Ronald had his phone number listed. So, I sent him a text explaining my dilemma and PRAYING, by chance, HE MIGHT READ AND REPLY. The worst he could say is, NO. Basically, it was a FRIDAY NIGHT at 11:30pm and he changed the time in Turo, so I can purchase the 9 days & HE met me at MIDNIGHT to had me the keys! His MAZDA RAN GREAT! The van was comfortable and easy to drive! AND IM FOREVER THANKFUL to RONALD for helping me that way he did!
August 21, 2019