I HIGHLY recommend the $15 cleaning extra! It's a good deal to not have to worry about it. I spend an average of 30 minutes between trips cleaning my cars, and the $15 isn't really worth my time and materials... it just HELPS! Please do it :) I don't believe anyone should have to clean a car during their trip or vacation. If you'd prefer to DIY, self-service car washes are the next best thing, and there are many in the Portland area. If the car is left dirty or messy without the cleaning option, a $20 to $150 charge depending on the level of cleaning needed will be requested through TURO with photo evidence, and they will grant it.
No smoking of any kind allowed in, within 10 feet of, or within 10 minutes of driving the BMW.
For gasoline, please remember to top off the tank as will be documented by the Turo app at the end of your trip. With a reasonable grace allowance, I charge "gas and a half" to cover time and Turo's reimbursement fee and our time if the tank is not full. For example - if the tank is returned 3/4 full and it costs $20 to fill, you will be charged $30. So please remember to do this :)
Please indicate in your booking if you need any other options. Renter is responsible for the safe return of any accessories or extras or a reasonable fee may be charged.
If you would like to pick up your car early and it is available simply request an earlier pickup time in the app. If you are running late on your return please ensure that you request an extension in the app. Turo requires an active rental to ensure your insurance is valid. Keeping the vehicle outside of an active rental may result in a penalty charge being applied as well as personal liability for any damage to the vehicle. I have a 15 minute grace period.