4.4
4.4

Noel

Yonkers, NY
8 FahrtenMitglied seit Nov. 2018
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Bewertungen von Mietern

8 Fahrten
Gesamtbewertung
4,4 Sterne

The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.

Turo-13. Juli 2019

I decided to rent this vehicle from this owner based on the five star rating. I checked the comments and the two that were there were positive. On the day of pick-up, the owner contacted me and asked if I could pick the car up from a different location. I agreed; partly because it is the 4th of July weekend and all other traditional car rental businesses were absorbently high. After our flight, we spent money on a Lyft to the new pick up location. We had to wait five minutes for the owner to show up; which resulted in us standing on the street with our luggage. When the owner arrived, he drive the car around and it was apparent that the vehicle hadn't been cleaned. After a brief tutorial on the workings of the car we thought we were set to go. We turned on the AC only to discover that it did not work and was only blowing hot air. The owner returned and stated that the AC was not working and would require parts to be ordered: basically that we would have no air conditioning for our summer weekend visit. We paid over $300 which included the insurance on the car. Unfortunately we did not have the luxury of declining this dirty, and hot car because we had just flown in and unable to rent another car without paying over $500. The only pro to this whole situation is that Noel let us drop the car off early to accommodate our flight and he responded within a reasonable time frame when we called him. Just FIX THE AC and clean the car and this can be an excellent rental option.

Saeedah R.-8. Juli 2019

Great car and Noel was a very nice guy

Michael C.-19. Mai 2019

4.4
4.4

Noel

Yonkers, NY
8 FahrtenMitglied seit Nov. 2018
Vermieterstatistik
  • Antwortquote
    100%
  • Antwortzeit
    0 Minuten
Verifizierte Informationen
  • Telefonnummer

Ort

Bewertungen von Mietern

8 Fahrten
Gesamtbewertung
4,4 Sterne

The host cancelled this trip 2 hours before it started. This message was automatically posted by Turo.

Turo-13. Juli 2019

I decided to rent this vehicle from this owner based on the five star rating. I checked the comments and the two that were there were positive. On the day of pick-up, the owner contacted me and asked if I could pick the car up from a different location. I agreed; partly because it is the 4th of July weekend and all other traditional car rental businesses were absorbently high. After our flight, we spent money on a Lyft to the new pick up location. We had to wait five minutes for the owner to show up; which resulted in us standing on the street with our luggage. When the owner arrived, he drive the car around and it was apparent that the vehicle hadn't been cleaned. After a brief tutorial on the workings of the car we thought we were set to go. We turned on the AC only to discover that it did not work and was only blowing hot air. The owner returned and stated that the AC was not working and would require parts to be ordered: basically that we would have no air conditioning for our summer weekend visit. We paid over $300 which included the insurance on the car. Unfortunately we did not have the luxury of declining this dirty, and hot car because we had just flown in and unable to rent another car without paying over $500. The only pro to this whole situation is that Noel let us drop the car off early to accommodate our flight and he responded within a reasonable time frame when we called him. Just FIX THE AC and clean the car and this can be an excellent rental option.

Saeedah R.-8. Juli 2019

Great car and Noel was a very nice guy

Michael C.-19. Mai 2019

Teile dieses Turo Profil.