4.7
4.7

Laura

9 FahrtenMitglied seit Juli 2019
Verifizierte Informationen
  • Als Fahrer autorisiert
    Der Hinweis „Als Fahrer autorisiert“ bedeutet, dass Laura den eigenen Führerschein vorgelegt und die Eignungsprüfung von Turo für Fahrer absolviert und bestanden hat.
    Weitere Infos
  • E-Mail-Adresse
  • Telefonnummer
Vermieterstatistik
  • Antwortquote
    100%
  • Antwortzeit
    0 Minuten
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Ort

Bewertungen von Mietern

9 Fahrten
Gesamtbewertung
4,7 Sterne

The Audi A3 served it’s purpose of getting us up to our son’s surgery. Laura seemed easygoing at first, but when complications arose from surgery, she was not only unhelpful, but she made the process much more difficult than it had to be. I messaged her through Turo asking for permission to extend our trip, which she agreed to. She instructed us to extend the trip thru the app by 10 am the next day. At 9:32 am she reported the car late and told me to expect late fees, then she RAISED the daily rate and I could do nothing about it. The app was not user friendly to begin with, then by reporting the car late Laura made it so I was unable to extend the trip. I ended up spending hours on the phone with customer service trying to resolve the issues she created. Laura knew our serious circumstances and you would think there would have been some compassion. Instead she created problems and took advantage of our situation. The kicker was that SHE was then 15 minutes late to pick up the car, making me wait for her! We would NEVER rent from Laura again and with such a horrible first experience, we are weary of using the app again altogether.

Tracy M.-11. September 2019

Laura was great and the process was super easy! Lovely car!

Deniz E.-5. September 2019

What a blast! Great car. Fun ride. Professional owners. All my thumbs are up

Asha B.-22. August 2019

4.7
4.7

Laura

9 FahrtenMitglied seit Juli 2019
Vermieterstatistik
  • Antwortquote
    100%
  • Antwortzeit
    0 Minuten
Verifizierte Informationen
  • Als Fahrer autorisiert
    Der Hinweis „Als Fahrer autorisiert“ bedeutet, dass Laura den eigenen Führerschein vorgelegt und die Eignungsprüfung von Turo für Fahrer absolviert und bestanden hat.
    Weitere Infos
  • E-Mail-Adresse
  • Telefonnummer

Ort

Bewertungen von Mietern

9 Fahrten
Gesamtbewertung
4,7 Sterne

The Audi A3 served it’s purpose of getting us up to our son’s surgery. Laura seemed easygoing at first, but when complications arose from surgery, she was not only unhelpful, but she made the process much more difficult than it had to be. I messaged her through Turo asking for permission to extend our trip, which she agreed to. She instructed us to extend the trip thru the app by 10 am the next day. At 9:32 am she reported the car late and told me to expect late fees, then she RAISED the daily rate and I could do nothing about it. The app was not user friendly to begin with, then by reporting the car late Laura made it so I was unable to extend the trip. I ended up spending hours on the phone with customer service trying to resolve the issues she created. Laura knew our serious circumstances and you would think there would have been some compassion. Instead she created problems and took advantage of our situation. The kicker was that SHE was then 15 minutes late to pick up the car, making me wait for her! We would NEVER rent from Laura again and with such a horrible first experience, we are weary of using the app again altogether.

Tracy M.-11. September 2019

Laura was great and the process was super easy! Lovely car!

Deniz E.-5. September 2019

What a blast! Great car. Fun ride. Professional owners. All my thumbs are up

Asha B.-22. August 2019

Teile dieses Turo Profil.