I am declining all rentals until Turo updates their policies to clarify liability issues. I have recently had some issues with renters/drivers arriving very late. I am not allowed to cancel the rental because of this. While the customer service manager I spoke to was nice, Turo’ policy appears to be that I need to wait indefinitely for you all to show up or not. That is unreasonable, and creates a lot of liability for me.
As far as I’m concerned we, you-drivers and me, are cool. I rent the car to Turo. My agreement is with them, they pay me, they provide the insurance for the vehicle, and they just let me know who will be coming to pick it up at the agreed upon time. They provide me basically no information on you-all as the driver, but that’s cool because you are their representative in this transaction and my agreement is with them. Here’s the problem, in high-density inner Portland the car is in my driveway, on my property and the last thing I need is someone I don’t know feeling comfortable just showing up and prowling around. I'm sure you-all understand.
New shoes and new tags, so legal and safe!
I WILL NOT pick you up in the car from anywhere and I will not negotiate a cash deal off of Turo. Please don't ask.
Otherwise. It is a stock 2004 (with leather but no additional upgrades) which I get regularly serviced and detailed as needed. I am "clean-pet" friendly so there's a bonus. I have never needed traction tires with it (so I don't have any) and I find the car is a super champ. I generally have some tie-down materials available in the car but let me know if you need something more.
I have tried to be sure all pertinent and current information is in the posting to eliminate questions. I am regularly in locations of spotty cell-service and can be hours (or days) from a real keyboard and reliable internet connection. This means that usually all I can/will do is text respond to Turo an "approve" or "decline" because I'm usually not in a position to write a full message explaining the ins and outs of Turo or a social message about the vehicle; plan your requests accordingly.
If you have an on the books rental and still have a question about the vehicle I usually will make an extra effort to try to respond to your specific needs, but seriously typing emails on a busted iPhone on a hillside in Estacada is, like, giving me wrinkles.
I started listing my vehicle on Turo because I've known a lot of people who can't afford to own a car (and I don't think they should "need" to) and I like that mine can be available for those few times a year when a vehicle is really necessary for a person who otherwise transits by other means. It also offsets the costs of keeping a vehicle that is actually redundant but is more valuable to me than what it would sell for, ie. this doesn't make me any real money it just helps justify keeping the car.