II rented Robert's 03 Mini while my car was being repaired recently. Robert was very easy to deal with and very flexible in coordinating the pickup time. The car was immaculate when I picked it up. If needed again, I'll definitely use Turo and Robert.
Car was clean and ready for me to pick up. I only have one thing to say about Robert's character when things go bad. I paid for 4 weeks of rental time but unfortunately I had a family tragedy, that only allowed for 2 weeks of use from the car. I asked for any help from Robert and besides hearing about him going to church, he was unwilling to return any of my money for the 2 weeks. I understand the "rules" of the policy but for a church going man, I was disappointed in his willingness to give even $20 of the $260 he didnt have his car used. Just felt there was a more honest way to handle things. But otherwise it was a good experience.
Robert was a pleasure to work with. I needed a car for a holiday weekend and Robert's Mini Cooper was a wonderful choice. The car is great on gas and so much fun to drive. For a small car it has great pick up to get onto freeways and the sunroof is an added bonus! Would absolutely recommend Robert to anyone looking for a hassle-free, fun vehicle!
Excellent car, Robert was very accommodating and made the encounter very easy for us. Location was very convenient and easy to travel to and from via train from Philly. I highly recommend this owner and his car for your trip, you won't be disappointed!
This was my first Turo trip so I was unsure what to expect. I typically use either Zipcar or Uber, but Robert's manual transmission appealed to me. Robert was great. His communication was stellar, his car was well taken care of, and the overall experience was amazing! I would surely rent his mini again. If only he lived closer to me! Highly recommended.
Robert made my first Relay Rental experience a pleasurable one. I fell in love with the Mini & the ease of pickup and drop off. The car ran great - A 5 star Experience and I highly recommend this rental!