As my first experience with Turo I was very pleased. Arranging the pickup and drop off with Kimula was very easy, she responded quickly to any questions I had and overall a very smooth process. I decided to extend the trip a week longer and we needed some customer service help. I was concerned we wouldn't hear back from customer service in time since you have to email (rather than call) but they were quick to respond within a couple hours and I was quite happy with their service. I would highly recommend Kimula and Turo and will happily rent from them again.
Kimula was really helpful and welcoming! The Mini Cooper was a joy to drive. It was clean and drove really smoothly. I met her in the parking lot where she has her car parked and dropped it off at the same spot. The car also lives really close to the public transposition that takes you to the airport. Thanks Kimula! I will definitely rent this car again when I come to LA to visit!
Kimula was very responsive and it was very easy to communicate with her. She was very flexible for the keys pick up and return.
Her MINI was great, clean and handles very well. The sunroof was a great plus. We will rent from her again and we recommend her car for your next trip.