Flew in for a long wedding weekend. Naveen was great. He contacted me several times leading up to the rental to finalize pickup with contact info and address. Pickup location was close to the airport. When I arrived, he took a picture of my license and showed me how to work everything in the car, and jotted down the mileage. This was a great rental and it was a great weekend for the convertible. Everyone in town for the wedding was jealous of my sweet ride. The car is in great condition and is really fun to drive. The only snafu was my fault because I hadn't indicated to Naveen that I would be bringing the car back essentially right on time near the lunch hour and so I caught him at lunch. It all worked out and I couldn't be happier with my experience. I'm actually torn about telling my friends about it because next time we all travel, they might book the car before I can.