This was mu first experience with RelayRides, and it was positive. Ben and his wife Kathy were very attentive and helpful. We drove the car in the mountains in the winter and had no problems, recognizing that a vehicle with +200K miles does tend to have a personality.
The car was great. Ben was also great. He was available just about immediately for any questions or concerns that came up. The car is functioning very well and is really just a charming little ride... It's in great condition. Couldn't recommend Ben or the car more.
Ben and Kathy were very easy to deal with. The vehicle is fine for around Denver and priced very reasonable, but we needed to take it to the mountains and the car was not capable to drive on snow. The tires are not suitable and the 4WD was not activated. We had others in our group that we used for transportation once we were in Breckenridge.
Used this car to get up to Vail in Dec. Car has 200k+ miles and not everything functions properly. Cabin heater was weak, keyless remote would only unlock driver door, and trickiest of all was front tires were a bit bald and 4WD didn't seem to be active. Owner was very accommodating and helpful. Would rent again but not for a long trip to the mountains unless it had new tires and 4WD was fixed.