Communication was a bit slow at first. Unfortunately the day of pickup saw the owners work schedule change which proved a little challenging for an airport pickup. The extra fee negotiated for the pickup changed which was not ideal but we worked around it. The car began to run rough and warning lights came on the more we drove. We ended up leaving the car at a mechanics garage and made alternate travel arrangements.
Probably not an ideal first RelayRides experience.
good experience. Communication with owner was fast and clear. Easy and quick pick up and drop off. Car was clean from the inside, but not from the outside, which didn't bother as it was snowy and muddy anyway. Owner was punctual and very flexible with our needs. Totally recommendable!
Absolutely would recommend anyone to rent Katharine's car. She had GREAT communication and the car was very clean and worked great! She even has an Auxiliary cable for your phone or MP3 player and a GPS (even though we brought our own)! It's not the exact car in the photo (turbo model) but it is a Subaru Legacy and worked exceptionally well in the snow and ice of the Rocky Mountains. Also gets great gas mileage. Highly recommend renting her car! She was a pleasure to work with! :)
We were impressed with the car. It handled well under a variety of different circumstances, including fresh snow, packed snow/ice, and wet pavement. Communication with the owner was open and straightforward. I would recommend this to anyone whose car needs would be met by this car.