I needed a car to drive to Toronto for the weekend and Alison was kind enough to extend the mileage limits and provide her car.
She's very understanding and flexible and really does her best to accommodate your requests. For instance, I needed a letter of rental permission for the border and she had that ready when I came to pick up. She also had the car vacuumed and topped-up prior to handing it over, which was really great.
The car drives really well and gets pretty good mileage. Overall, I had a great first-time experience and will definitely come back for future trips.
I've rented from Alison on two occasions now. Both times were great experiences! She is very professional and accomodating. The car was very clean and there were no issues at all. I could not have asked for a better rental experience!