Brant was more than accommodating with our trip and was very quick to respond to all my messages. The Highlander was very clean and fun to drive. I would highly recommend Brant and his vehicle to anyone else.
My car was in the repair shop recently so I rented the Toyota Highlander a few days. It was a nice SUV, very comfortable, and drove smooth and nice, and has a great stereo. The only issue was the inspection/regist. sticker was a little overdue, but other than that no problems.
I am so appreciative of Brant's willingness to go out of his way to make things convenient for me and my family on this trip! Brant dropped the car off in the airport parking so that it would be there for us when we arrived. The car was clean and in perfect mechanical condition. Brant is a great person to work with!
I rented the Highlander for about a month while living in Austin. Brant was highly responsive and a delight to deal with. The car was clean and they provided a free carwash. I recommend the experience, owners and the car.
Car was in near perfect condition & was a pleasure to drive. Clean & full!
The only issue was a wee problem with communication about pickup but that only caused a 15 minute wait. I also wasn't able to take advantage of the airport dropoff/pickup they offer.
The real topper was that they (sweet family) offered some toys for my 2yr old to play with while in Austin. They packed a tackle box of goodies for her which made our stay much easier.
I rate the experience an A and would recommend them as well as happily use them again.
Our experience could not have been better. Brant was easy to work with and everything was completely above board and direct. The car was immaculate when we picked it up and it ran perfectly. We returned the car as clean as it was when we picked it up. It felt more like borrowing a friend's car than a rental. I'll certainly use Relay Rides again.